2 Replies Latest reply: Mar 21, 2011 2:05 PM by boomers112
boomers112 Level 1 Level 1
My iTunes will not open on my Macbook. I have tried deleting it, downloading it everything to get it to work but when i try to open it a message comes up.
"The iTunes Application could not be opened. An unknown error has occurred. (13010).

MacBook, Mac OS X (10.2.x)
Reply by Jim VanLeeuwen on Mar 21, 2011 12:54 PM Helpful
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

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