Canon LBP6200 Printer not working anymore after update to 10.6.7

What is happening exactly? Is it just that the printer isn't responding, or are you unable to find the printer in System Preferences > Print & Fax?

Just bought a LBP 6000 today and it will print from Preview but not from Word or Excel. I've installed the latest driver (3.30). When I try and print the printer icon appears in the dock for a few seconds and then disappears.

Any help with this would be greatly appreciated.

Jim

Could you click the printer when it appears in the dock and describe what's going on?

Also could you go to System Preferences > Print & Fax, select the LBP6000 from the left-hand panel, click "Options and Supplies", then click the "Driver" tab and confirm which driver is being used?

Thanks

The driver is "Canon LBP6000/LBP6018 CAPT(UK)"

When I click the printer icon I get the printer window with the job listed but after a few seconds the print job disappears.

Thanks for your help with this.

Best regards,

Jim

Message was edited by: Jim61 edited for a spelling mistake

Ok Jim, could you go back to System Preferences > Print & Fax, select the LBP6000 from the left-hand panel, click "Options and Supplies", then click the "Utility" tab and click "Print Test Page". Also click "Open Printer Utility" and confirm that the LBP6000 shows up and confirm what is listed under "Type".

Finally if still having problems try removing the printer from the printer list in System Preferences > Print & Fax, and then restarting your computer and reinstalling the printer again.

I am getting basically the same problems with my Canon LBP7200 printer. It will print graphics and photos but no text. Have followed many of the same options as discussed in the thread plus done a complete reinstall of the printer and drivers after deleting them and running disk repair on permissions as directed by Canon but still no joy. Not sure if this helps identify Canon or Apple (or both) as the culprit. Whoever is at fault (and I accept it might be me) please find a solution.

cheers

Our business has 11 Canon LB3250 printers and they do not print fonts after the update to 10.6.7. The print images, but no text from any application. We have tried reinstalling drivers, disk repair and resolving font book duplicates, all to no avail. It would appear something in the 10.6.7 update has disabled the Canon CUPS print driver for USB printing...

Thanks for that - Apple please fix this!!
If I get any joy from Canon I will let you guys know.
Cheers

I sent this info to a friend who works for Canon - hopefully we'll have a fix soon.

I bought a Canon LBP3100 three weeks ago. It was working fine until I updated to 10.6.7 this morning. I spent a good part of the day talking to Canon and Apple support. It is clear there is an issue with the driver under the latest operating system. Canon said they didn't even know there was an update out and hadn't a clue when a fix will be available. Apple advised me to reinstall 10.6.6 which I am reluctant to do. In the meantime I'm left without a useable printer in my office. So much for customer service. Something has gone badly wrong somewhere.

Canon will be releasing 3 driver updates to counteract issues with 10.6.6 not printing text and with 10.6.7. The drivers are;

UFR2 v2.02 for the MF8300 series
CAPT v3.31 for the LBP (i-Sensys) series
UFR2 v2.24 for certain models of the MF and imageRUNNER series

I'm having the same problem with my LBP-3010B (a CAPT printer). Either it doesn't print at all, or it just displays pictures and nothing else. When should we expect the 3.1 update for CAPTs? Guess I will quit mucking around with things tonight since it's not something I can apparently fix.

I have no specific information on the timing of release, but I have been told by Canon that it will be this week. All I can suggest is to keep an eye on the Canon web site.

Hi Zlig, When I click on the Utility tab there is no option to print a test page. Clicking on Open Printer Utility opens a window that identifies the printer as the LBP6000, tells me it's in Power Saving mode and has blank Current Print Job details.

I have already tried removing the printer, restarting and installing again to no avail.

Hopefully the updated driver will be out soon.

Thanks once again for your assistance.

Best regards,

Jim

I'm also facing some printing problems with my Canon MP510 since upgrading to OS X 10.6.7 yesterday.
Some PDF files do not print properly using Preview. Graphics are OK but fonts not... These files would print correctly before...