Juniper Network Connect and MacBook Pro (early 2011) with 10.6.x

rojac,

I have tried holding down the 2 and 3 keys while booting up. I don't see any changes or anything out of the normal. I launched my Juniper Network Connect version 6.4.0 and my MacBookPro is 2.66 i7, running 10.6.7. I still can't make this work. Any more tips? or did I miss a step somewhere?

regards,
way

Thank you very much!!!!!!! This worked for me. I've been using Juniper Network Connect 6.2.0 to connect back to my corporate network. It used to work (still is) on my older MBP early 2008. Few days ago I bought a new MBP (early 2011) and no matter what I did it refused to establish the secure tunnel back to the gateway. By starting the kernal on 32bit mode by holding the 2 and 3 keys down together during boot up made it work!

You can verify that the kernal is working on the 32bit mode easily from the Activity program.

Thank you rojac

I wrote a little AppleScript app that makes Network Connect compatible with Snow Leopard (though it doesn't solve the 64-bit kernel issue, you still need to boot the 32-bit kernel). It currently works with 6.3 and 6.4.

EDIT: Since it doesn't look like I can attach it here, and I don't currently have time to rewrite the parts that are specific to my environment, I'll just give you the terminal commands to run:

sudo chmod 755 /usr/local/juniper/nc/6.4.0/
sudo chmod 4711 /usr/local/juniper/nc/6.4.0/ncproxyd
sudo mkdir '/Applications/Network Connect.app/Contents/Frameworks

Note: this assumes Network Connect.app is at least installed. If your VPN portal is configured to install NC for you but your browser isn't installing it properly, open /Utilities/Java Preferences.app and make sure TLS v1.0 is enabled on the advanced tab, make sure Java is enabled in your browser, then run this:

sudo keytool -storepasswd -new changeit -keystore /System/Library/Frameworks/JavaVM.framework/Resources/Deploy.bundle/Contents/Ho me/lib/security/cacerts -storepass changeme

Then clear your browser cache and log in again. The client should install but if you're running Snow Leopard it will say it "Failed to establish secure connection" or something similar. If you're getting that far, the first three sudo commands above should get things working for you.

Message was edited by: c0rey

Message was edited by: c0rey

Oh, also, if anyone is running NC often enough that they don't want to reboot and hold the 3 and 2 keys every time, here's how to make the 32-bit kernel boot permanently by default:

sudo systemsetup -setkernelbootarchitecture i386

You shouldn't notice much performance difference doing this since your 64-bit apps will all still run in 64-bit mode.

See http://support.apple.com/kb/HT3773 for more info.

I've had to resort to this "hold 3 and 2" fix for the last few weeks everytime I needed to use Network Connect. I couldn't set my Macbook to automatically boot in 32 bit mode as for certain reasons I wanted it to be running 64-bit whenever possible.

However, my company has just upgraded from version 6.2 of NC to 7.0 and now I can connect using 64-bit no problems whatsoever.