benwiggy

Q: Font problems after 10.6.7

I'm getting lots of strange behaviour relating to fonts since updating to 10.6.7. This is all in things that used to work perfectly.
PostScript output causes errors in Distiller (problems in font definitions); and manipulating PDF objects can cause embedded fonts to become .... unembedded.

As I understand it, there were lots of security fixes to font handling in the update, but it seems to have caused loads of trouble.

The developers for an app I use, Imposition Wizard, have confirmed that things aren't working as they are supposed to and have filed bug reports with Apple.

However, as I do a lot of work with PostScript and PDFs, I will have to reinstall the OS to 10.6.6.

iMac 2006 2Ghz, Mac OS X (10.6.7), MacBook 2008

Posted on Mar 22, 2011 3:07 PM

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Q: Font problems after 10.6.7

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  • by Thorzdad,

    Thorzdad Thorzdad Apr 8, 2011 4:48 AM in response to benwiggy
    Level 2 (499 points)
    Apr 8, 2011 4:48 AM in response to benwiggy
    It should be pointed out that this font issue isn't limited to PDF creation. There's a thread going on over on the Adobe Flash user boards about this same font corruption problem, following the 10.6.7 update.

    And, disabling all PS fonts (or even just the OT/PS fonts) is simply not an option for a designer. At least, it isn't an option for me. That would mean disabling about 2/3 of my primary collection, including all of my key workhorse fonts. The simpler option is to simply not apply the 10.6.7 update.
  • by Hyperblaster,

    Hyperblaster Hyperblaster Apr 8, 2011 4:48 AM in response to Kurt Lang
    Level 1 (0 points)
    Apr 8, 2011 4:48 AM in response to Kurt Lang
    Sorry, i am pretty frustrated with Apple, not with anyone here personally.
  • by Hyperblaster,

    Hyperblaster Hyperblaster Apr 8, 2011 4:52 AM in response to cathy fasano
    Level 1 (0 points)
    Apr 8, 2011 4:52 AM in response to cathy fasano
    I picked up the iMac today finally and i'll give the downgrade a shot. Thanks for the really detailed help mate, i thought that might be the case with the laptop.
  • by Hyperblaster,

    Hyperblaster Hyperblaster Apr 8, 2011 5:11 AM in response to Thorzdad
    Level 1 (0 points)
    Apr 8, 2011 5:11 AM in response to Thorzdad
    Yes, This is definitely not an option for us as our software depends on a few of these fonts, I can replicate the issue shown at this link
    http://kb2.adobe.com/cps/896/cpsid_89637.html
  • by Thorzdad,

    Thorzdad Thorzdad Apr 8, 2011 5:26 AM in response to Hyperblaster
    Level 2 (499 points)
    Apr 8, 2011 5:26 AM in response to Hyperblaster
    Thanks for that link, Hyperblaster. I'm encouraged somewhat by the "Solution" on the page..."Adobe is currently working with Apple to provide a permanent solution for Mac OS X 10.6.7+"

    That's the first official acknowledgement I've seen from either party that this problem even exists.
  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 8, 2011 6:00 AM in response to R C-R
    Level 8 (38,049 points)
    Mac OS X
    Apr 8, 2011 6:00 AM in response to R C-R
    Hi R C-R,

    but I've lost track of who said what.


    Haha! Yes, I find myself looking back through posts to try and remember who said what.

    Pretty much all of your questions are answered here:

    http://discussions.apple.com/thread.jspa?messageID=13295716#13295716

    I did only test the latest version of the Acrobat Reader. I wanted to keep the test drive as much of an OS X install only as possible. But I think the results were conclusive. All fonts work in 10.6.6 using the methods OS X allows in its menus. Which are really just "Save as PDF" and "Save as PDF-X". I could open the PDF files in Preview or Acrobat with no issue no matter what fonts were used. As soon as I installed 10.6.7, Acrobat could not open PDF files containing OT PS fonts.

    That is specific to 10.6.7. PDF files I created in 10.6.7 with OT PS fonts could not be read by Acrobat. But PDF files created under 10.6.6 with the same fonts could still be read.
  • by etresoft,

    etresoft etresoft Apr 8, 2011 6:17 AM in response to schmidhauser
    Level 7 (29,390 points)
    Apr 8, 2011 6:17 AM in response to schmidhauser
    schmidhauser wrote:
    A precision: it wasn't me who created the PDF but an author who goes by the name "u674" (presumably one of people at the Press); and Adobe InDesign CS2 (4.0), which is specified as the Content Creator, was running on his or her machine.


    But you are the author, correct? I would like to submit this document to Apple with your permission.

    It does indeed fail to open in Preview on 10.6.6. Even though it was created by InDesign, I suspect it uses the new 10.6.7 routines to compress the embedded fonts. That is one of the things that causes problems for Acrobat Reader. I don't know why Preview in 10.6.6 has problems. This is new. Perhaps that version of Preview is using Adobe code and Apple switched to their own code in 10.6.7. It will open with Preview in 10.6.7 and it will open with FoxIt for Windows. Still, Apple has made the Portable Document Format distinctly non-portable.
  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 8, 2011 6:30 AM in response to etresoft
    Level 8 (38,049 points)
    Mac OS X
    Apr 8, 2011 6:30 AM in response to etresoft
    I can't open that PDF file under 10.6.6 in Preview or Acrobat, either. Hangs both of them.

    schmidhauser,

    How was that PDF saved out of InDesign? Through File > Adobe PDF Presets > option, or just the Print command?
  • by Simon Blanchard1,

    Simon Blanchard1 Simon Blanchard1 Apr 8, 2011 7:00 AM in response to benwiggy
    Level 1 (0 points)
    Apr 8, 2011 7:00 AM in response to benwiggy
    I'm late to this discussion, I know. I'm wondering if my problem is related to what's going on here. Using Acrobat Pro 9.4.3 I can print a document to my Canon iPF8000 wide format printer but none of the type prints out. In other words, images print fine but all font/type content is missing. Fonts display on screen OK in PDF documents generated from InDesign CS4's own internal Export>PDF function. And yes, I have downloaded and installed the latest print driver from Canon after proper deinstallation of the extant driver. Nothing has changed on my system except the 10.6.7 update and everything was dandy before that... Any ideas folks?
  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 8, 2011 7:46 AM in response to Simon Blanchard1
    Level 8 (38,049 points)
    Mac OS X
    Apr 8, 2011 7:46 AM in response to Simon Blanchard1
    Hi Simon,

    Yes, if you have OpenType PostScript fonts in the document you're printing, it's related.
  • by etresoft,

    etresoft etresoft Apr 8, 2011 8:17 AM in response to Kurt Lang
    Level 7 (29,390 points)
    Apr 8, 2011 8:17 AM in response to Kurt Lang
    Not so fast. See this: http://discussions.apple.com/message.jspa?messageID=13355208#13355208

    I couldn't print a one-line PDF containing only the text "This is a test of Times" in TrueType times font from a 10.6.7 machine to one specific Canon printer shared by another 10.6.7 machine.

    I give up. This 10.6.7 issue is making me look like an idiot. The only fix is to roll back to 10.6.6.
  • by etresoft,

    etresoft etresoft Apr 8, 2011 8:43 AM in response to etresoft
    Level 7 (29,390 points)
    Apr 8, 2011 8:43 AM in response to etresoft
    This is driving me nuts. I deleted the printer and re-added it and now I can print fine.
  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 8, 2011 8:52 AM in response to etresoft
    Level 8 (38,049 points)
    Mac OS X
    Apr 8, 2011 8:52 AM in response to etresoft
    This is driving me nuts.


    And everyone else. It's an ugly situation. They can't get it fixed fast enough, whoever takes charge on this.
  • by etresoft,

    etresoft etresoft Apr 8, 2011 8:59 AM in response to Kurt Lang
    Level 7 (29,390 points)
    Apr 8, 2011 8:59 AM in response to Kurt Lang
    I'm going to go back and hide in the "MacOS X Technologies" forum until 10.6.8 comes out.
  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 8, 2011 9:19 AM in response to etresoft
    Level 8 (38,049 points)
    Mac OS X
    Apr 8, 2011 9:19 AM in response to etresoft
    I'm going to go back and hide in the "MacOS X Technologies" forum until 10.6.8 comes out.


    Nah! You help a lot of folks out. Keep pluggin' away.

    This whole mess is really bad for people buying new Macs. There is someone in these threads who bought a new MacBook Pro to use rather than trying to downgrade the Mac he had. The new Mac came with 10.6.7! No recourse on that one at all, or for anyone else getting a Mac shipped with 10.6.7. They have no choice but to wait for a fix.
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