Q: Font problems after 10.6.7
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Apr 30, 2011 4:38 PMby MarieC,Thanks to all who tried to resolve the problem, but for me, the bug fix did not work. (nor did clearing the font cashe, etc.) MS Office aps do not recognize some of the otfs like Warnock Pro, while they recognize others, like Myriad Pro. Both of these are required for some of the work I do, so I'm still seeking a soluton.
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May 1, 2011 8:33 AMby Kurt Lang,Hello MarieC,
Office keeps its own font cache files. Depending on how you cleared the cache files, the old ones may still be there.
Close all Office applications. Remove the following files. The tilde (~) indicates your home account.
~/Library/Caches/com.microsoft.browserfont.cache
~/Library/Preferences/Microsoft/Office Font Cache (11)
For Office 2008, the location of the second item is:
~/Library/Preferences/Microsoft/Office 2008/Office Font Cache (12)
For Office 2011, the location is:
~/Library/Preferences/Microsoft/Office 2011/Office Font Cache
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May 1, 2011 5:02 PMby mercedmark,The Apple patch fixed my problems.
Because some people are still having problems I did an exhaustive test on Cronos Pro, the font family that I was having a problem with. I created a document in Word 2011 with one paragraph in each of the fonts in this family, there are 27 of them! I created a PDF by the simple Save As option and also by the Print to PDF > Save As Adobe PDF option since this method seems to do more work and take longer and has different dialogs so I think it uses a different conversion engine ...perhaps the job is passed off to Acrobat.
I tested all of the fonts in this family at the point size I was having problems with as well as smaller and much larger. I even specified fonts so large that they overlapped due to the vertical space setting.
In all cases the PDF looked exactly like the Word document. None of the fonts exhibited any departure from the way they displayed in the Word document except that the Light fonts when very small (12pt) tend to be a bit darker in the PDF.
I never installed the Fix others talked about on this forum, I just installed the Apple patch over the Apple 10.6.7 Leopard update.
Anyway, that is my experience for what it is worth, I rarely use the other apps mentioned on this thread as also having problems so I didn't test them.
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May 2, 2011 10:24 AMby MarieC,PowerPoint problem fixed - it was the PDFMakerLib 12-54-12 file. I put it in the trash and PowerPoint launched. No great loss as there are other option sfor making PDF files.
However, I still can't use Warnock Pro in any MS Office documents. I have installed Apple's recent patch, but it did not fix that problem.
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May 21, 2011 3:30 PMby Shiznit•,What font app are you using?, the guy having trouble with Myriad surprises me. That is a very common font, and I have never had any issues with it. I find Font Book very buggy, and hit and miss across different apps. We use Font Explorer Pro, but the free version is as good, just not as many features.
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Jul 6, 2011 2:17 PMby brianfromnavarre,Since my recent software update fonts for all of my visuals, including desktop, mail, firefox web pages.... just about EVERYTHING has become TINY. I called apple and they want $41 just to talk to me about problems that originated with their software update. I'm frustrated and don't know how to return things to normal. And since the update was blindly forced on me, I don't see why I have to pay ANYONE to get this fixed.
Brian H.
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Jul 6, 2011 2:24 PMby Kurt Lang,And since the update was blindly forced on me
You know you can turn off automatic updates, right?
Try this:
Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.
