2 Replies Latest reply: Mar 23, 2011 5:05 PM by mandypants0608
Borzon Level 1 Level 1
I recently have gotten the updates for iTunes 10.2.1 and I recieved the message upon opening iTunes after the update that: iTunes cannot run because some of its required files are missing. Please reinstall iTunes. This is not the first time this has happened either last update the same occured. The way I fixed it the first time was by uninstalling all the apple files/programs (bonjour, itunes, quicktime, etc.) and then reinstalling iTunes. This fixed the issue. I am wondering if there is an easier way to fix this issue because uninstalling all the components takes time, when I feel there is an easier solution.

HP Pavilion Entertainment PC, Windows Vista
  • b noir Level 9 Level 9
    By way of experiment, we could try doing repair installs of the various components. (Apple Application Support, Apple Mobile Device Support, Apple Software Update, BonJour, iTunes, QuickTime.) It'll still take a while, but it'll be quicker than the full uninstall/reinstall procedure.

    Is that successful with dealing with the messages?
  • mandypants0608 Level 1 Level 1
    I had the exact same problem. What I did is went to the website and clicked to download it again. What it did was dloaded and then gave me options to either delete or just reinstall the "missing items" that I needed. I didn't have to worry about loosing any of my music and it took like 3 mins to do.