"The iPod cannot be synced. You do not have enough access privileges..."

Okay, so, as of today, my iPod refuses to sync. I keep getting this error message:
"The iPod <name> cannot be synced. You do not have enough access privileges for this operation"
If I hit 'OK' the sync appears to carry on, but checking my iPod the new song I have (which I got after the first time this happened, so that isn't the cause) isn't on there.

I have already looked around the forum and seen several similar threads, but I tried deleting my iPod photo cache (which seemed to work for everyone else) and that didn't work.
I also have my laptop set up to run a virus scan on a device every time it is plugged in and for some reason the scan on my iPod gets stuck at 83% every time.

Any ideas?
I don't know a lot about computers, but if there's anything else you need to know I'll tell you if I can.

Message was edited by: Safireix

Toshiba, Windows 7

Posted on Mar 23, 2011 2:16 PM

Reply
10 replies

Aug 18, 2011 1:05 PM in response to Safireix

Hi


I had the same error message. The problem turned out to be related to me syncing pictures.


When I elected to sync pictures, iTunes presented me with several folders and I chose to sync all of them. Later I realised that those folders actually belonged to another account on the same PC (an administrator account). Consequently I did not have access privileges to copy them onto the iPod.


When I deselected the picture folders that did not belong to my account, the problem went away.

Sep 13, 2011 10:24 PM in response to Safireix

Good hint here....User Permissions.... I had the same error and found several responses about having you delete your iPhoto cache, but to no avail I was still getting the error. If you are like us we have one iMac, multiple useraccounts with a share Media folder for Music and Photos, and the iPhoto library I wanted to copy was created by another account.


After reading "brianfrombadock" comment about the iphoto belonging to another user I check mine and it was missing the user account I was trying to sync with, once I added that user all works fine now.

Apr 1, 2012 2:50 AM in response to derrick_1

I found that, if you are sharing an iPhoto library between multiple accounts then the file permissions on the ipod photo cache are generally an issue. Right-Click on the iPhoto library, show package contents. On the ipod photo cache folder show info. Check out the permissions and rectify them if required making sure to apply to all contents. That solved the problem for me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"The iPod cannot be synced. You do not have enough access privileges..."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.