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Apple TV 2G "An error occurred loading this content. Try again Later"

"An error occurred loading this content. Try again Later"

I get this message when trying to stream/load some movies, not all. I could stream YOGI BEAR in HD for my kids no problem. I could stream Jacka *3 HD no prob. I can also watch trailers. But I try The Fighter and Hereafter, and get the message all the time. I am afraid to purchase anything else coz I dont know if it will work. I tried rebooting, restoring and software update, but nothing helps. Please help anyone???!!

Alf

APPLE TV 2G, Other OS

Posted on Mar 24, 2011 8:38 AM

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212 replies

Jul 31, 2014 11:46 AM in response to rionnoir

UPDATE: I ended up exchanging my AppleTV and the new one works like a charm. Now, this new one seems to have older software, as it doesn't include certain features like Vevo. I received a message saying updates were available, but I chose not to update the device, fearing the update may cause me to have the same problem I had with my previous AppleTV. Has anyone had any problems with the new software update? Or do you think it's safe to update, and maybe the problem was simply with the other device?

Jan 27, 2016 11:22 PM in response to Akwillow

I have an Apple TV 4(? Model A1625) bought a number of weeks ago.


Just tonight, I tried to start a TV show that was bought from iTunes and downloaded previously, I got the same, useless error message that everyone else has gotten.


I tried to rebooting severaly ways several times:

a- pressing and and holding the Menu and Screen button (right of Menu button)

b- reset from the set up menu

c- power up restart

d- install of latest update (only once)


Finally, I selected a short 4 minute making-of video from the same TV series, which loaded and played successfully.


After the playing the short, I tried to play original again, but apparently the TV is no longer loaded.


It then started to reload episode I was trying to watch without an error.


Maybe playing something fixes it.


(I'll update this later).

Jun 12, 2016 11:26 AM in response to AlfredGZ

I'm getting this on my 3rd gen


All the solutions here doesn't work for me... This includes:


- Restart

- Restore to factory defaults

- Sign out and back in same Apple ID

- Tried different DNS


Givin the fact its just restricted to this content only, its cleanly not the Apple TV, otherwise the same thing would happen across the board...



However i did notice something, a post here someone mentioned it works, but he was using an Airport express.


Could this be the link in the chain ? Is Apple restricting u to use Apple Airport products just so u won't have any problems ?


About to get one, but just want to be sure weather weather this will 100% fix it..

Jun 12, 2016 1:25 PM in response to Tech198

updated: I looked around and found already had an Airport express (new one), so I tried pass-through Airport express (Wan port connect to router, LAN port Connect to Apple TV), but still got the same "error unable to load content" Any suggestions? I've run out of options. The only thing i haven't done is replace Apple TV.

Jul 18, 2016 9:23 AM in response to Ken Spiker

Had this problem only on CNBC not anywhere else (so not ISP or network issue..) I've tried everything and nothing worked - including resetting network, clearing DNS, powering off and menu+down on remote (wait until LED flashes then release) - but I did this that worked: logged out of CNBC, logged back in - having to reactivate via ISP (Xfinity in my case) and that fixed it - back to streaming live! Voila, like magic -

Apple TV 2G "An error occurred loading this content. Try again Later"

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