cupstomcdufr2 quit unexpectedly

no result, even with 2.25. any help is welcome

gbaelus wrote:

no result, even with 2.25. any help is welcome

Could you possibly give any more information than no result or do you want me to guess what the problem is for you and what you have done so far?

Same problem here - interestingly only related to printing PDFs, both in Preview or Adobe reader. Then made a screenshot and printed that image with preview and it printed without a hitch.

So that may be a workaround in some cases. :-)

I've just updated my 2010 Macbook Pro from 10.6.8 (I think it was) to 10.8.2 and am getting this same error ("cupstomcdufr2 quit unexpectedly) whenever I send a print command to my workplace's Imagerunner Advance 6055. Have installed what seems to be the latest driver, and it's made no difference. Anyone know what I should do? Thanks.

hcrunyon wrote:

Have installed what seems to be the latest driver, and it's made no difference. Anyone know what I should do? Thanks.

The installation of the latest driver will not override all files from the previous driver. So I would recommend you remove the printer queue to the ADV 6055, trash the UFR2 files and then install the latest UFR2 driver.

To remove the UFR2 driver from the Mac, open Finder and navigate to HD > Library > Printers > Canon and trash the UFR2 folder.

Next, navigate to HD > Library > Launch Agents and trash the file "jp.co.canon.UFR2.BG.plist".

The last step is to navigate to HD > Library > Printers > PPDs > Contents > Resources and delete the files shown as CNTD***Z*2*.ppd.gz, where *** indicates a character string that represents the printer model and *2* indicates a character string that represents the corresponding language.

With these files removed, restart the Mac and log in. Now install the lastest UFR2 driver, add the printer queue to the ADV 6055 and see if this lets you print without error.

Not sure if you are still tracking this thread but I'm having the same issue printing PDF files. I've followed your directions and receive the same error. Let me know if you have any other advice.

Process: cupstomcdufr2 [3457]

Path: /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2

Identifier: cupstomcdufr2

Version: 2.43 (2.43)

Code Type: X86 (Native)

Parent Process: cupsd [99]

User ID: 26

Date/Time: 2013-02-27 18:19:18.407 -0500

OS Version: Mac OS X 10.8.2 (12C2034)

Report Version: 10

Anonymous UUID: 697D3EC4-40E6-EB15-6636-A811C81B47CE

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000032326261

I had the same problem (after upgrading to Mountain Lion) and PAHU's method worked perfectly. Thanks!

NOT A DRIVER ISSUE. This was the real problem for me:

The power point I was trying to print was created in France, I'm in the US. TO FIX- Create a new file, copy and paste the content from the file that doesn't print to the new file, and save the new file. Wah-la!

Yes, I tried simply saving the .pptx to a .ppt - didn't work. I still didn't believe it was a driver issue because I could print other documents from microsoft office and other programs to the same printer.

If this is true for you, it could be the same fix. Otherwise, check out the driver comments above. I visited the canon drivers page and something varies slightly between versions depending on location. Sorry I don't have more details, but that's the gist of what was on Canon's site.

It is a driver issue but you are right the location is the key. I was using the 2.25 UK driver in Australia and got quit unexpectedly. I found the same driver but for Australia and no more errors.