Volume Up/Power Button do not work properly.

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Volume Up/Power Button do not work properly.

Hello all,

I left my ipod nano 6th gen on my desk for a couple of days without touching it, I went back to it today and I see that the volume up button doesnt not work and that the power button only makes the screen blink.

Prior to this I had the new patch installed and the power button would make the ipod turn off...this is not so no more.
Instead the volume is always half way when I get it out of sleep and then the I can't but the volume up, only down.

I've tried restarting it and rebooting it, no change. I put it in the iterm/diagnostic mode and i cant do anything on the menu screen (i'm guessing because my buttons do not work).

Help is desperately needed and appreciated.

Posted on Mar 24, 2011 11:44 AM

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Answer 1

Mar 24, 2011 2:46 PM in response to RangerBobby

So I am not 100% sure what is going on from your description.

Are you saying that your sleep/wake button and/or your volume buttons are getting stuck?

i

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Answer 2

RangerBobby Author

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Mar 24, 2011 3:10 PM in response to iPod Whisperer

Sorry I was not clear...The buttons themselves seem to be fine and arn't stuck, however, when i press them

the volume down works
the volume up does nothing
the power button makes the screen blink

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Answer 3

RangerBobby Author

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Mar 28, 2011 10:36 AM in response to RangerBobby

bump

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Answer 4

bikinguy

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4 points

Mar 28, 2011 1:20 PM in response to RangerBobby

I have the same issue. I have rebooted the nano several times and it continues to do so. I am going to take mine back for a new one and see as the other posting if it is not sweat doing it. Anyone know where to get the plastic insert for the bottom of the nano 6th gen.

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Answer 5

Mar 28, 2011 4:36 PM in response to RangerBobby

Start by restoring the Nano in iTunes. At the summary screen, click the "restore" button.

If that does not work, try recovering. To do this, connect the iPod to your computer running iTunes. Then hold down the volume up, volume down and sleep/wake button at the same time. Keep holding them down till iTunes brings up a dialog then let go of the buttons. If you hold the buttons down too long, you will have to start over.

Once the dialog comes up, just follow the directions to recover the ipod.

i

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Answer 6

RangerBobby Author

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Apr 22, 2011 1:18 PM in response to iPod Whisperer

restoring through itunes did not work. recoverning well... I put it in the iterm/diagnostic mode and i cant do anything on the menu screen (i'm guessing because my buttons do not work). follow what directions to do mean?

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Answer 7

Apr 25, 2011 2:39 PM in response to RangerBobby

To go into recovery, you need to be connected to your computer with itunes running. Then you need to hold down the volume up, volume down and sleep/wake button at the same time until iTunes comes up with a dialog. Then release the buttons when the dialog appears.

Once the dialog comes up, it should walk you through "Recovering" the ipod. It will ask to download some recovery software and you should allow that and continue with the process.

The only place you might hit a snag is if you hold the three buttons down too long after the dialog comes. If you do,just start over again.

i

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Answer 8

RangerBobby Author

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Apr 25, 2011 5:33 PM in response to iPod Whisperer

Ipod Wisperer I appreciate you taking the time to help.

When I hold down those three buttons, the ipod restarts continuly (the apples comes and goes), but no diaog comes up on my itunes.

Is recovery the same as teh N20 snowfox on the ipod? because in that mode none of the three buttons do anything.

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Answer 9

Apr 27, 2011 11:04 AM in response to RangerBobby

Hmm... it is only supposed to go to that snowfox thing if it is not connected to your computer with itunes running. Is your cable good? Make sure it is connected at both ends. Try a different USB port on the computer (Don't use a hub).

i

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