Accessing backup without my iPhone

Hi fellow iPhone users.

Earlier today I downloaded iTunes to a new PC and updated the software on my phone and PC.
In the process I made a backup on my iPhone (a part of the update process) and it screwed up my phone. I couldn’t unlock it with my pin and went to the store I bought it about 2 years ago.
They needed to take it to the techs to reinstall in because they couldn’t connect to it.

Long story short:
I don’t have the/a iPhone.
I have the backup.
I can’t see the backup in iTunes under Devices --> “Device backups:”

How do I make my backup visible in iTunes?
How do I get access to my data in the backup files? (Pictures, contacts etc.)

Posted on Mar 24, 2011 11:32 AM

Reply
9 replies

Mar 24, 2011 11:36 AM in response to Mooze_76

You don't, unless you can find some kind of third party backup extractor ( at you risk) that works with the iphone backup.

The backup is not intended for viewing on the computer.

Your contacts should be on your computer in whatever program that you have decided to sync ( Outlook for example) and your pics should be on your computer as well with the exception of Camera Roll pics ( taken with iphone).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Accessing backup without my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.