To update this application, sign in to the account you used to purchase it.

Question

Level 1

11 points

To update this application, sign in to the account you used to purchase it.

Some of my apps have available updates but this is the response I get when I try to update: "To update this application, sign in to the account you used to purchase it." I am bewildered since I only have one account that I am already signed into. How do I get the apps to update? What account is the app store talking about?

Mac Mini, Mac OS X (10.6.7)

Posted on Mar 24, 2011 11:45 AM

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Answer 1

Best reply

sgginc

Level 3

676 points

Mar 24, 2011 12:11 PM in response to xmit

Trash the apps, resart the App Store, and the update button should read install.

App Store still has bugs...

Thanks ... Ken

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Answer 2

xmit Author

Level 1

11 points

Mar 25, 2011 5:03 PM in response to sgginc

Thank you.

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Answer 3

Mar 28, 2011 8:51 AM in response to sgginc

This is happening to me too, the app in question is XCode... I don't fancy uninstalling that. I guess the best bet is to wait for app store fix then?

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Answer 4

vurlix

Level 1

5 points

Mar 28, 2011 2:45 PM in response to Jason Royle

In the case of Xcode, you only have to trash the "Install Xcode" item from your Applications folder, not the actual Xcode app itself. "Install Xcode" is what the AppStore downloads, and is what you use to install Xcode after the AppStore download completes.

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Answer 5

Mar 28, 2011 9:45 PM in response to vurlix

Thanks! That bogus "You have updates available for other accounts" message has been driving me around the bend. Ok, that worked; the "Update" button beside Xcode changed to "Install", which downloaded Xcode 4.0.1, and I managed to get it installed.

Which leads to the next obvious question. I hadn't even noticed that Apple was wasting multi gigabytes of my HD by leaving the installer lying around after the install was finished. Will the App Store get thoroughly confused if I delete the 4.0.1 version of /Applications/Install Xcode.app, which is now wasting "4.59 GB on disk (4,588,473,878 bytes)" of my HD?

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Answer 6

Mar 29, 2011 6:06 PM in response to vurlix

Thanks, that worked! 😀

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Answer 7

SFrawley

Level 1

5 points

Mar 30, 2011 2:42 PM in response to sgginc

Strange solution, but it worked. Who woulda' thunk it?

Thanx!

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Answer 8

AdeG

Level 1

10 points

Jun 2, 2011 12:26 PM in response to sgginc

Moving the app out of the Applications folder also seems to work. The app is updated and then you can move it back. No idea why this works, but it does!

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Answer 9

rmunde

Level 1

4 points

Jun 10, 2011 11:16 AM in response to sgginc

Thanks. This has been driving me nuts. Too bad Apple support doesn't know about it.

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Answer 10

marsb007

Level 1

20 points

Jul 20, 2011 9:29 PM in response to xmit

I started having this same issue after installing Lion...

Before anyone says anything... I just purchased a brand new hard drive off Amazon for my new Lion OS, installed it, used a LEGIT actual copy of the Snow Leopard install DVD, upgraded to 10.6.8 via software update, went to the App Store, and downloaded my once again legit, purchased copy of Lion, along with the Server addon (which I haven't tried yet).

Lion loaded, nothing installed other than the base operating system. No programs, nothing other than what comes straight from the DVD of Snow Leopard and then gets installed by Lion.

Thoughts?

It's my account... it lists both OS X Lion and Server purchased... and installed... Which is partially true. I don't have Server installed yet.

It's telling me there's an update.

Under the update tab, I get this...

While I like Angry Birds (have both the original iPhone app and then the HD release for the iPad), I never, nor will I ever purchase it for use on my MacBook Pro...

What is going on? I tried deleting the app store plist file, it worked after a restart, but reappeared...

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Answer 11

marsb007

Level 1

20 points

Jul 20, 2011 10:13 PM in response to marsb007

Ok, I didn't do anything else other than sign out of my account, restart my computer, delete the plist files, restart again, and sign back in...

Problem went away!

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Answer 12

marsb007

Level 1

20 points

Jul 21, 2011 8:39 AM in response to marsb007

And it came back... I give up. I have no idea what's causing it...

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Answer 13

speok1

Level 1

0 points

Oct 17, 2011 2:40 PM in response to marsb007

http://wyseworld.wordpress.com/2011/06/30/how-to-remove-sign-into-asdfff2011mail -ru-on-mac-app-store-2/

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Answer 14

Dec 30, 2011 9:49 AM in response to xmit

I deleted the application then opened the "App Store".

The App Store forced me to install a new copy instead of updating. I am installing the application right now, no more "To update this application, sign in to the account you used to purchase it" error.

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Answer 15

nikv

Level 1

0 points

Feb 2, 2012 11:08 AM in response to xmit

This error can happen if Settings -> Spotlight has the Macintosh HD in the Privacy section (not to be indexed). Reason being App Store uses Spotlight. If you don't do this and Spotlight can index the Apps then it finds the updates and works okay.

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