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All replies
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Helpful answers
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Apr 13, 2013 11:25 PM in response to rastajellyfishby jlauve,Thanks rastajellyfish.
Nothing else worked.
Your fix worked for me -- for iPhoto.
To clarify, I went:
- Apple menu > Software update... (opens App Store window again)
- Menu bar > Store > Sign out
- Apple menu > Software update... (opens App Store window again)
- App store window > iPhoto Update
- Dialogue box opens asking you to sign in with Apple ID and password; do so
- The update begins!
For iMovie, I get a dialogue box telling me "You can not update this software since you have not owned the major version of this software."
I never knew that! Off to solve that one now.
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May 4, 2013 10:06 AM in response to Stuart Luffby Ghcindia,I was trying to fix the problem in my iphoto app for last two months. I tried almost all suggested option and was on the verge of rebuying the product from my id, but it worked for me as Stuart suggested .
Thanks Buddy
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May 16, 2013 11:08 AM in response to rastajellyfishby wavecrash,Sign out while on the update page, then click to update the app and put in your usename and password. It should update. Amazing that you could spend almost an hour or more with Apple, but this simple workaround fixed it for me.
This worked for me after the Spotlight fix didn't. Simple is good!
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May 24, 2013 6:52 AM in response to sggincby rangerrich1,Please. I am too confused. What does it mean to "trash" the app from applications folder. Do you mean the i movie and i photos app? those are what I am unable to update. When I go to the appl folder I also do not see the install app. What next, what is safe to do?
thanks
Rich
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Jun 21, 2013 7:46 AM in response to theartistby BrendonWBrown,I fixed it for myself:
1. Closed the app store
2. Opened Spotlight settings and dropped Macintosh HD drive into the "Privacy" area.
3. Downloaded "FindAnyFile" (Google)
4. Searched for the file with FAF and found a couple of rogue com.****.plists and loginitems affiliated to it.
5. I moved the files to the trash.
6. Removed Macintosh HD from spotlight privacy.
7. Opened MAS, checked purchases page. The app in question had a siny new "Install" button.
8. App installed successfully.
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Jul 4, 2013 10:16 AM in response to oyby DaddieMac,Yep it's the Spotlight indexing. Don't delete the apps! Just enable indexing for Applications. You may need to use Cocktail to check that Spotlight indexing is enabled for the drive in question. I did not need to restart my computer, just the Mac App Store app, after the indexing finished.
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Aug 6, 2013 6:20 PM in response to pdizzlecccby lwiley87,This is the only thing that worked for me. I tried the "hide from spotlight" and "move to another folder" but neither worked. In fact, when I moved it to another folder (trash) and then "put back" it was just the same file. The only change was that the update went away on the app store. So it wasn't really up dated since I still had iMovie 9.0.5 and the up date was for 9.0.9
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Aug 20, 2013 1:57 AM in response to xmitby mfrombirkerød,Thank you bartech, my problem was solved by your advice
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Sep 9, 2013 9:12 AM in response to jestureby dragonfly_tucson,Thans Jesture!!
Reindex
Opened APP Store, signed out, and closed APP
Reopened APP, Signed in and BINGO! We got a winner!
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Sep 16, 2013 7:22 PM in response to marsb007by PhilipDodson,I had to ask to speak to a senior support representative, who instructed me to remove the adoption.plist file which was in /Library/Application Support/App Store for me. Afterwards, I was able to Accept iPhoto and iMovie in the "Purchases" page and then finally update them.
What did not work: Re-indexing spotlight, trashing and putting back apps, logging out and back in when prompted.
Still not exactly sure what caused this, since I don't remember having any other apple IDs. It's been over two years since this thread started. Apple: it would be better late than never to fix this.
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Sep 26, 2013 3:11 PM in response to xmitby Tim92563,The reindexing of Spotlight, followed by waiting 5 mins or so, worked for me to get xCode 5.0 update. Thanks everyone!
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Nov 12, 2013 7:37 PM in response to xmitby tiwatz1127,I cant update the old apps i downloaded i just update my email i and pasword but the old id stils pop up and didnt match my pasword what should i do? Pls help.
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Nov 13, 2013 1:36 AM in response to vurlixby valibadea,This solved my problem too, thanks!can't get updates from AppStore