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xmit Level 1 (0 points)
Some of my apps have available updates but this is the response I get when I try to update: "To update this application, sign in to the account you used to purchase it." I am bewildered since I only have one account that I am already signed into. How do I get the apps to update? What account is the app store talking about?

Mac Mini, Mac OS X (10.6.7)
  • sgginc Level 3 (665 points)
    Trash the apps, resart the App Store, and the update button should read install.

    App Store still has bugs...

    Thanks ... Ken
  • xmit Level 1 (0 points)
    Thank you.
  • Jason Royle Level 1 (0 points)
    This is happening to me too, the app in question is XCode... I don't fancy uninstalling that. I guess the best bet is to wait for app store fix then?
  • vurlix Level 1 (5 points)
    In the case of Xcode, you only have to trash the "Install Xcode" item from your Applications folder, not the actual Xcode app itself. "Install Xcode" is what the AppStore downloads, and is what you use to install Xcode after the AppStore download completes.
  • jimdouglas Level 1 (10 points)
    Thanks! That bogus "You have updates available for other accounts" message has been driving me around the bend. Ok, that worked; the "Update" button beside Xcode changed to "Install", which downloaded Xcode 4.0.1, and I managed to get it installed.

    Which leads to the next obvious question. I hadn't even noticed that Apple was wasting multi gigabytes of my HD by leaving the installer lying around after the install was finished. Will the App Store get thoroughly confused if I delete the 4.0.1 version of /Applications/Install Xcode.app, which is now wasting "4.59 GB on disk (4,588,473,878 bytes)" of my HD?
  • Jason Royle Level 1 (0 points)
    Thanks, that worked!
  • SFrawley Level 1 (5 points)
    Strange solution, but it worked. Who woulda' thunk it?

    Thanx!
  • AdeG Level 1 (5 points)

    Moving the app out of the Applications folder also seems to work.  The app is updated and then you can move it back.  No idea why this works, but it does!

  • rmunde Level 1 (0 points)

    Thanks.  This has been driving me nuts.  Too bad Apple support doesn't know about it.

  • marsb007 Level 1 (20 points)

    I started having this same issue after installing Lion...

     

    Before anyone says anything... I just purchased a brand new hard drive off Amazon for my new Lion OS, installed it, used a LEGIT actual copy of the Snow Leopard install DVD, upgraded to 10.6.8 via software update, went to the App Store, and downloaded my once again legit, purchased copy of Lion, along with the Server addon (which I haven't tried yet).

     

    Lion loaded, nothing installed other than the base operating system. No programs, nothing other than what comes straight from the DVD of Snow Leopard and then gets installed by Lion.


    Thoughts?

    Screen Shot 2011-07-21 at 12.18.11 AM.png
    It's my account... it lists both OS X Lion and Server purchased... and installed... Which is partially true. I don't have Server installed yet.
    It's telling me there's an update.
    Screen Shot 2011-07-21 at 12.22.25 AM.png
    Under the update tab, I get this...
    While I like Angry Birds (have both the original iPhone app and then the HD release for the iPad), I never, nor will I ever purchase it for use on my MacBook Pro...
    What is going on? I tried deleting the app store plist file, it worked after a restart, but reappeared...

  • marsb007 Level 1 (20 points)

    Ok, I didn't do anything else other than sign out of my account, restart my computer, delete the plist files, restart again, and sign back in...

     

    Problem went away!

  • marsb007 Level 1 (20 points)

    And it came back... I give up. I have no idea what's causing it...

  • Brandon Best Level 1 (0 points)

    I deleted the application then opened the "App Store".

     

    The App Store forced me to install a new copy instead of updating. I am installing the application right now, no more "To update this application, sign in to the account you used to purchase it" error.

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