2 Replies Latest reply: Mar 24, 2011 1:48 PM by Nin315
dance_with_me22 Level 1 Level 1 (0 points)
i was using my phone this morning and when i pressed the button on the top right which i believe is the lock button it wouldn't work unless i pressed down really hard!!
can anyone help me?

Macbook 13.3, iOS 4
  • Randy Fast Level 4 Level 4 (1,415 points)
    You have a hardware issue. Take it to Apple and they will replace it as long as you are within your 1 year warranty. We cannot do anything for you here.
  • Nin315 Level 1 Level 1 (0 points)
    I also have a problem that is similar... My lock button doesnt work at all so I cant restart my phone or power down. I am just past my 1 year warranty, of course. My question is : Is there any other way to power down? I need to do this once in a while to update. Right now I have to let the battery run down to do this. Any suggestions?
    also, I'm not sure if i have a 3g or 3gs, how can i tell? also is the operating system the same as the version? on this box for the operating system, the version i have (4.1) isnt listed
    thanks again