How to Delete Season Pass

Question

Level 1

18 points

How to Delete Season Pass

Hi – Decided to forego season pass 1) Do not like 2) Unbearably slow connection with 16 episodes in line to download.

How to delete? I've tried to take it out of 'TV Shows' category but 16 episodes keep coming back whenever I update apps etc...

PowerBook G4 1.67 Ghz 2GB, Mac OS X (10.4.11), iPhone 3G

Posted on Mar 25, 2011 4:29 PM

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Answer 1

varjak paw

Level 10

182,738 points

Mar 28, 2011 9:00 AM in response to peejay33

Once an item enters the download queue, the user cannot remove it. If you can't let iTunes complete the download (easiest), contact the iTunes Store customer support department through the Contact page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and ask them if they'll remove the item(s) from your queue for you and cancel the Pass.

Regards.

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Answer 2

peejay33 Author

Level 1

18 points

Mar 28, 2011 5:03 PM in response to varjak paw

OK thanks.... sent the email, didn't know where to go.

phil

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