1558 Views 1 Reply Latest reply: Mar 27, 2011 8:07 AM by luvlabs
Many anti-virus and firewall programs will cause problems with software downloads and iOS updates from Apple. Turn both of those programs off (you might want to reboot to clear the memory cache as well), do your update, and then turn them back on. During the iOS update process, your computer calls home to Apple to exchange information. When that is blocked by your firewall, you get pretty much what you are seeing.