Setting date and time

I am having this same problem. The Apple TV is clearly connected to the internet because I can watch previews under the Movies category, but it will not set the date and time, I cannot log in to iTunes to perform the Network Test, and clicking Netflix does nothing at all (it plays the "clicked" noise and the screen remains the same).

Did you resolve this issue?

Edit: Moreover, the Apple TV is on the same wireless network that I am using to post this.

I'm having the exact same problem! Did you ever get it figured out?

Thanks,

Kevin

After resetting the Apple TV, resetting my router, double checking my DNS settings, and waiting 30 minutes, I went to sleep. When I woke up the next morning, things seemed to be working. Sorry!

I am also having the same issue...did you ever get yours resolved?

We think it may be the router .. It's an old Linksys.

I'll have to do a little more searching around or possible buy a more up to date one.

Will Keep in touch!

Can you please check your router settings. In my case, I have disabled NTP (Network Time Protocol) in my dd-wrt router to resolve the same problem stated by you.

I posted this in reply to another query:

I had the same problem today with a brand new AppleTV - first I changed the time server on my Airport Extreme router, thinking that the Apple time server wasn't accessible. This didn't solve the problem. Then I changed the DNS settings on the router to the default server for my network (I had changed these some time ago....) and that did the trick - rebooted the AppleTV and it synched with the network time very quickly. After that I could sign in to every service. So you can check your DNS settings on your router to be sure that they are set to a reliable Domain Name Server, and change them if need be. Best of luck.

Read all this - however nothing solved my problem.

Have a Netgear FVX538 and the Apple TV 2 shows me for hours now that the device tries to syn date/time. No success. DHCP turned on. All my devices can connect to a time server over the internet.

Also setting the date zone manually does not help at all. AppleID and password not accepted.

Is there a port to be opened?

Forgot to say, that Apple TV 1 works without any problems.

So lucky that you fixed your issue Ethan John. I'm still stuck. Trailers work. No Youtube and no Netflix ( i just get the clicking sound and basically cannot select it). Grrrr. I am also on the same network writing this message as my AppleTV is so it's not the wireless I imagine.

Any other suggestions out there???? HELP!!

Mine does the same thing after the update, but if i let it alone it seems to update after about 10-15 minutes. Must be a new feature 🙂

Also I have my DNS set to use OpenDNS servers

I am also having the same exact issue. I have a cisco router. Everything in my house works on 802.11n but my apple tv wont set the time and date.

Any help is good.

thanks in advance

I have had the same problem. I went into the settings and set the time zone to auto for configuration. This seemed to resolve my problem.

I have the same problem and it seems to occur when I loose network connectivity (like today when I lost power temporarily).

I do not have my AppleTV set to automatically set time -- since for a short time I'm not physically in the US and I want to use my US-based services of my iTunes Store account -- so I manually set the time. When the machine reboots, it goes to manually check the time but I think the fact that I don't have automatic time on makes it stall. I went through the process of changing it so that it checks time, it sets the time where I am, then I manually go change it back -- and everything works again.

Good luck!