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We all love their products, but they always come with a lot of issues and horrible customer support.
CG Series ASUS, Windows XP
CG Series ASUS, Windows XP
Being of a cynical mindset, I suggest that this could be an attempt by Apple to swell their profits in their coffers by getting us to buy a new iPhone/iPad/Macbook Pro/ or iMac rather than fix the **** problem?
In future, I might just turn to Samsung and buy one of their products instead, after all I have an iPhone 5s, iPhone 6s Plus, an iPad Air 2, an iPad Pro (9x7) and a MacBook Pro 15" which all cost me a small fortune from my bank - I am totally chewed up with Apple for their lack of sorting it out!
I am going thru this very issue right now. I went to an Apple store & the associate had me reset my password, so I created a new 1. That didn't work. He told me to contact iTunes support, which is frustrating me because I was looking for a telephone number versus having to search for support online (which has been a timely job in itself). I tried searching for help online yesterday evening & reset my iPhone. That didn't work.
You have to insist that the tech assisatant contact itunes him/herself and set up a chat. Don't let them off the phone until they do that. I got the same error message and it turned out that my credit card on file had been hacked. In that case they just shut everythong down tight, and an authorized person has to reenable it.Then you reset your password, sync your devices and you're all set.
Great advise. Although I was transferred twice and a tech assistant names Chris (sounded like a black male) said he could not help me until I bought an iPhone Tech service plan.😕 When I asked for his manager he hung up on me. Chris you should be FIRED! 😠The fourth person I talked to was Bree from Tuscan Arizona. She was great and handled the call as described here and my account works fine now. Bree you should be promoted with a raise. Thank you for you help. 🙂
Hi there, I don't know if this will work for you, but it worked for me.
A few days ago, my iphone 3G was not able connect to itunes. I tried resetting my password using my iphone, to no avail. I went to my itunes application on my mac and tried to sign in. I failed as well. I tried resetting my password, but I still could not sign in.
then I noticed that when I clicked reset, it gave me the option of changing my password or unlocking my apple ID. I tried unlocking, went through the steps and it worked!
I hope this helps you.
Your Apple ID has been disabled