5 Replies Latest reply: Apr 12, 2011 12:29 AM by Tapatalk Admin
vincent bosch Level 1 Level 1 (0 points)
Since i've the iPad 2, and i installed iOS 4.3.1, the iPad crashes when i'm using apps like twitter and tapatalk even Safari. When i close every app in the background, it doesn't crash for a while, but then it closes the app. The crash logs says it is low memory. Just wait for an update, or is there another option? I've got the iPad 2 32GB WiFi+3G.

Thanks in advance,

Vincent

PS: Sorry for the possibly bad English, i'm Dutch.

Macbook Air and iPad 2, iOS 4
  • 1. Re: iPad 2 low memory crash
    Carolyn Samit Level 10 Level 10 (89,680 points)
    Hi,

    I wouldn't wait for an update.

    Try restoring your iPad.

    Instead of restoring from a backup (which might re introduce the problem all over again), restore as new, instructions here.



    Then sync 3 or 4 apps at time, test your iPad. It's more then likely an app causing the problems.


    Also, with your iPad connected to your computer, launch iTunes. Select the Summary tab. Make sure there's enough storage space. (It's not memory)











    Carolyn
  • 2. Re: iPad 2 low memory crash
    vincent bosch Level 1 Level 1 (0 points)
    Hello Carolyn,

    Thanks for your response. I've just called apple support, and the man who I spoke to said the only solution is give it a hard reset, close every app in the background or restore my iPad. Possibly it was an iOS problem, so wait for an update he said. But mine iPad 1g didn't crash when there where just a few apps in the background, and the iPad 2 has got twice his RAM. Since the last hard reset, it didn't crash, but also i didn't run as much apps as before at the same time, and didn't launch some apps, so maybe it's an app problem instead of iOS. If it will crash again, i will give it a restore. Do you want to see the crash reports, so you can maybe figure out what's going on?

    Vincent
  • 3. Re: iPad 2 low memory crash
    Dadof2Girls Level 3 Level 3 (545 points)
    Vincent. Perhaps do a hard restore back to the factory settings? At that point, I would not do the upgrade to 4.3.1. I'd leave it how it was shipped. There have been a number of problems reported with the upgrade (and lots of success)by many here. It sounds like yours might be one of the problems. I don't how much you have on your iPad? However, the other problem could be that one of the applications you have is corrupt with 4.3.1. In other words, perhaps the Twitter app or Tapatalk doesn't play nice anymore even when closed. Of course it could also be another app but if you have lots on their, it could be hard to diagnose. That's my guess.

    So if it were me, I'd do a restore and wipe it back to box condition. I would not do a restore from a previous backup/save. That most likely will just put the problem back onto the iPad. I would do a manual load of the iPad of the stuff you want on it, apps, music, movies like the computer and iPad have never been synced prior. Yes, it takes time but it should allow you to use it properly without the crashes. Then I'd wait to see what fix comes out for the 4.3.1 issues that some are having. The 4.3.1 really doesn't add that much at this time anyway so waiting won't hurt. I haven't upgraded and Im glad I haven't at this point. Not worth the risk to find out that mine gets screwed up too.

    Best of luck.
  • 4. Re: iPad 2 low memory crash
    giomonster Level 1 Level 1 (0 points)
    Hello all, I had a similar problem from when I installed ios 4.3.1 on my iPad2 and was going mad doing resets and everything. In the end after 2 days of stress I found that everything was being caused by the app Wunderlist. After removing it the iPad2 does not crash anymore Fantastic
  • 5. Re: iPad 2 low memory crash
    Tapatalk Admin Level 1 Level 1 (0 points)
    Hi Vincent,

    Please let us know if the crash problem consists for Tapatalk, after your hard reset.