Anacoreta Cenobita

Q: Iphone 4 Home button not working after upgrade to OS 4.3.1

I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

Iphone 4, iOS 4, MacBook Pro

Posted on Mar 28, 2011 11:17 AM

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Q: Iphone 4 Home button not working after upgrade to OS 4.3.1

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  • by laugher,

    laugher laugher Aug 1, 2011 7:46 AM in response to Herbertlee
    Level 1 (0 points)
    Aug 1, 2011 7:46 AM in response to Herbertlee

    Herbertlee, Sorry. I think you need to acquire listening (reading) skills. A lot of us are already saying that it is not hardware related. Your fixes all assume some kind of physical ailment. I have tried all those suggestions (collated from other websites as well) and none of them work.

  • by ladyincammies,

    ladyincammies ladyincammies Aug 1, 2011 11:15 AM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 1, 2011 11:15 AM in response to Anacoreta Cenobita

    I've noticed that I have this issue when I use any USB cord/charger that is NOT an Apple product or the USB cord/charger that came with my iPhone 4.  I've cleaned (vacuumed and swabbed lightly with rubbing alcohol), reset all settings, reinstalled software and all that jazz and this is the one consistent reason I seem to come up with.  The various resetting of the home button techniques in these various posts work but only while I have it plugged in to a charger (any charger seems to work for this).  Once I unplug it then it seems to have a 50% chance of working again if it wasn't an Apple charger.  Hope that makes sense and someone else has seen this same pattern. 

  • by Mike OR,

    Mike OR Mike OR Aug 4, 2011 11:44 AM in response to laugher
    Level 1 (0 points)
    Aug 4, 2011 11:44 AM in response to laugher

    I have upgraded to 4.3.4 and it is still there. Intermittent problem. Button works sometimes and then does not work. It's frustrating. Apple, please fix this!

  • by AliT1,

    AliT1 AliT1 Aug 5, 2011 1:49 AM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 5, 2011 1:49 AM in response to Anacoreta Cenobita

    I have the same problem and now it is continuous.  Only soft rebooting gets me back to home screen. 

  • by antcer,

    antcer antcer Aug 5, 2011 1:54 AM in response to ladyincammies
    Level 1 (0 points)
    Aug 5, 2011 1:54 AM in response to ladyincammies

    same problem but with apple cable too with my old ip4.

     

    I call applecare at 19.30 the day after at 16.00 pm i have new iphone (italy) with new serial  no refurbished, no home button issue (at this time sgrat sgrat)

  • by JPL808,

    JPL808 JPL808 Aug 5, 2011 6:36 PM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 5, 2011 6:36 PM in response to Anacoreta Cenobita

    Anacoreta Cenobita wrote:

     

    I've noticed that I have this issue when I use any USB cord/charger that is NOT an Apple product or the USB cord/charger that came with my iPhone 4.  I've cleaned (vacuumed and swabbed lightly with rubbing alcohol), reset all settings, reinstalled software and all that jazz and this is the one consistent reason I seem to come up with.  The various resetting of the home button techniques in these various posts work but only while I have it plugged in to a charger (any charger seems to work for this).  Once I unplug it then it seems to have a 50% chance of working again if it wasn't an Apple charger.  Hope that makes sense and someone else has seen this same pattern.

     

    Yup.. This was my problem too.. I started having problems with a cable I got with my car audio integraion kit and just never put two and two together. Confirmed that when using that cable with my iPhone 4 it seems to start intermitantly and then the problem persists until I plug into a better cable. Strange but true. Maybe something with the resistance built into the cable. Why would it effect the home button I wonder?

     

    Thanks for the insight..

  • by hb091666,

    hb091666 hb091666 Aug 6, 2011 5:47 PM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 6, 2011 5:47 PM in response to Anacoreta Cenobita

    I've been having the same problem.  I haven't read all the posts, but I haven't noticed anyone with an iPhone 3 complaining about it.  I wonder if it has something to do with multitasking; I noticed that I often get the problem when I'm running several apps and switching between them.  simplyshervin's advice seems to work well (thanks a lot!) and I've started using that recalibration procedure on a regular basis, even when the problem is not occuring.  For convenience here it is again:

     

    "You probably need to re-calibrate the home button. To do so follow these steps

    1.) Open an application

     

    2.) Press and hold the power button until the slide to shutdown swipe bar appears.

     

    3.) Release Power button

     

    4.) Press and hold Home button Lightly until screen returns to icon screen

     

    Finished, your home button now works as good as new."

  • by harrytech,

    harrytech harrytech Aug 12, 2011 10:56 AM in response to hb091666
    Level 1 (0 points)
    Aug 12, 2011 10:56 AM in response to hb091666

    no.. not helping

  • by alimacpro,

    alimacpro alimacpro Aug 12, 2011 11:06 AM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 12, 2011 11:06 AM in response to Anacoreta Cenobita

    HOME BUTTON PROBLEM HAS NOTHING TO DO WITH IOS. YOU JUST CONTACT APPLE AND THEY WILL REPLACE YOUR PHONE.

  • by binary0,

    binary0 binary0 Aug 14, 2011 2:27 AM in response to hb091666
    Level 1 (5 points)
    Aug 14, 2011 2:27 AM in response to hb091666

    Re-calibrating instructions do not work.

     

    I start the "clock" application and follow the steps to the letter. Lightly (or abusively) pressing the home button does not return you to the home screen. You need to press the Cancel button to resume or slide the slider to turn off the phone.

     

    Here are the pertinent phone details:

     

    iPhone 4

    Version: 4.3.5 (8L1)

    Model: MC605ZA

     

    If some of you are saying the calibrating instructions work, then Apple must have released 2 versions of the iPhone 4 without telling us!

  • by binary0,

    binary0 binary0 Aug 14, 2011 2:36 AM in response to alimacpro
    Level 1 (5 points)
    Aug 14, 2011 2:36 AM in response to alimacpro

    Home button appears to have something to do with iOS because why else would the problem occur for me only over a long period of time after the last hard poweroff/restart of the phone?

     

    Symptoms to indicate it is not hardware related:

     

    1. If it happens and I turn off the phone and restart it, the problem GOES AWAY!
    2. The phone's home button then behaves for quite some time...sometimes as long as a month before the problem comes back again.
    3. Repeating step 1 fixes the issue again.

     

    The above is not systemic of a hardware issue. If it really was a broken or dirty home button, the problem would occur:

     

    1. Intermittentedly every day when dirt gets in front of the contacts
    2. All the time when the home button would just not respond because of excessive buildup of dirt
    3. Would occur regardless of a power off

     

    I do not dispute that some of you may have a real home button hardware issue as that could happen but I also believe there is an iOS memory/buffer issue that is causing the subroutine to handle the home button interrupts to stop working.

  • by pamro85,

    pamro85 pamro85 Aug 18, 2011 9:52 AM in response to Anacoreta Cenobita
    Level 1 (0 points)
    Aug 18, 2011 9:52 AM in response to Anacoreta Cenobita

    I am experiencing all of the same issues being described here. My home button only functions intermittently, often not registering single clicks, or interpreting a double click as a single click.

     

    Something I haven't seen mention of, though... my battery life also greatly declined around the same time I noticed the home button issues. By the time I go home after a day at work, barely having touched my phone all day, it's often at 20% whereas it used to remain mostly full, even using it throughout the day.

     

    I'm inclined to think it's a hardware issue, so I'll be going to AT&T to try getting my receipt reprinted, since when I input my serial number online it's falsely telling me it's out of warranty when it is in fact less than a year old. Then off to get a new phone...

  • by Michael Battenfield,

    Michael Battenfield Michael Battenfield Aug 19, 2011 8:27 PM in response to binary0
    Level 2 (155 points)
    Mac OS X
    Aug 19, 2011 8:27 PM in response to binary0

    I'm not sure yet if those "calibration" instructions actually cured my trouble, but when I pressed and held the power button until the shut down screen came up, I "lightly pressed" and held the home button. It took a out 4 or 5 seconds (maybe longer) and that screen finally closed and I found myself at the "desktop".

  • by iconpuncher,

    iconpuncher iconpuncher Aug 20, 2011 9:32 AM in response to Loki001
    Level 1 (59 points)
    Aug 20, 2011 9:32 AM in response to Loki001

    Out of all these relatively "high tech" suggestions a variation on yours worked, I simply lightly tap the button end of the phone on my desk and the button works again.  I now say it's a hardware problem.

    Loki001 wrote:

     

    I've had the same problem off and on through a couple of firmware updates. Recently I found a "fix" by accident. When my phone was not responding, I dropped it on a carpeted floor and it started working again. Worked fine until today when I mowed the yard with it in my pocket. So when I finished I went inside and dropped it from about waist high again, and it's working again. 2 for 2 so far...

     

    I've tried all the other things in this post with mixed success.

  • by Loki001,

    Loki001 Loki001 Aug 20, 2011 9:36 AM in response to iconpuncher
    Level 1 (0 points)
    Aug 20, 2011 9:36 AM in response to iconpuncher

    Since I made the origianl post, I've had about a dozen more opportunities to implement my "fix".  I have started using the variation that you are using and it works everytime.  I agree, it's a hardware issue, that I'm willing to live with as long as the bump technique works.  It's less trouble that driving to an apple store to get it fixed.

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