Cannot load some collections pages in iTunes U Public Site Manager.

Question

Level 1

9 points

Cannot load some collections pages in iTunes U Public Site Manager.

I cannot edit the collection feed page in the iTunes public site manager for Concordia University.

I get a blank page like the one kylaj posted in http://discussions.apple.com/thread.jspa?threadID=2759827&tstart=0

http://i56.tinypic.com/21n4iso.png

The four collections from Concordia University that are unavailable:

Congress 2010 - Audio
Congress 2010 - Video
Marianopolis Speaker Series - Audio
Marianopolis Speaker Series - Video

Mac Pro Dual Quad-Core (MacPro4,1), ATI Radeon HD 4870 512 MB, 16 GB RAM, Mac OS X (10.6.6)

Posted on Mar 28, 2011 12:13 PM

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Answer 1

SVB@CIT Author

Level 1

9 points

Apr 4, 2011 9:26 AM in response to SVB@CIT

If this is not the place to discuss technical issues we are having with iTunes U Public Site Manager and getting help, can anyone tell me where I can get help with this problem?

Thanks

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Answer 2

Apr 4, 2011 9:58 AM in response to SVB@CIT

Greetings!
This is indeed the place to post this issue. This issue seems to crop up from time to time in the new Public Site Manager environment.
It would be helpful to the Apple Engineers if you would provide your site name, site domain and collection name. All the best...
Syd Rodocker
Tennessee State Department of Education

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Answer 3

mcornish

Level 1

0 points

Apr 7, 2011 11:31 AM in response to SVB@CIT

We are also having this issue at Iona College

The collection is: Cultural Events - Recent Events

Thanks for the help

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Answer 4

SVB@CIT Author

Level 1

9 points

Apr 8, 2011 8:36 AM in response to Syd Rodocker

Thanks Syd.

Dear Apple engineers,

Most of the information is in my original post

site name: Concordia University
site domain: itms://deimos3.apple.com/WebObjects/Core.woa/Browse/concordia.ca-dz
collection names:

Congress 2010 - Audio
Congress 2010 - Video
Marianopolis Speaker Series - Audio
Marianopolis Speaker Series - Video

I may be providing the wrong information, but that only because I don't understand the nomenclature as it pertains to the iTPSM.

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Answer 5

Apr 8, 2011 3:45 PM in response to SVB@CIT

The collections have been updated to remove some invisible characters that were preventing the collections from being edited. This may have been caused by the copying and pasting of a block of text from one application to another. Please verify that you can now access and edit this collection in iTunes U Public Site Manager.

-Thanks

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Answer 6

SVB@CIT Author

Level 1

9 points

Apr 13, 2011 12:10 PM in response to Duncan Bernhardt

Hello Duncan,

Thanks, two of the pages now load but the following collection feeds are still unavailable:

Congress 2010 - Audio
Congress 2010 - Video

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