Vilhjalmur
Level 1 (10 points)

Q: Final Cut Server Client not opening

So I really new to Final Cut Server (FCS). I have installed FCS on my Xserve as well as the FCS client on my laptop (Did all of that on a local LAN). When I go to my house and try to access FCS client it throws me an error, saying "Unable to launch the application". I really don't know what the issue. Here is the code that is given via java when i click details.

Launch File:

"<?xml version="1.0" encoding="utf-8"?>
<jnlp
spec="1.0+"
codebase="http://xserve.local" href="/FinalCutServer/FinalCutServer_mac.jnlp">
<information>
<icon kind="default" href="~fcsvr/webstart/FinalCutServer.icns"/>
<icon kind="shortcut" href="~fcsvr/webstart/FinalCutServer.icns"/>
<icon kind="splash" href="~fcsvr/webstart/FinalCutServer.png"/>
<title>Final Cut Server</title>
<vendor>Apple Inc.</vendor>
<homepage href="/FinalCutServer"/>
<description>Final Cut Server</description>
<description kind="short">Final Cut Server</description>
<shortcut online="true">
<desktop/>
<menu submenu="Apple"/>
</shortcut>
</information>
<security>
<all-permissions/>
</security>
<resources>
<jar href="/~fcsvr/webstart/FinalCutServer.jar"/>
<j2se version="1.5*" initial-heap-size="64m" max-heap-size="300m" java-vm-args="-Dapple.awt.graphics.UseQuartz=false"/>
<j2se version="1.6*" initial-heap-size="64m" max-heap-size="300m" java-vm-args="-Dapple.awt.graphics.UseQuartz=false -d32"/>
<property name="apple.awt.graphics.UseQuartz" value="false"/>
<property name="file.encoding" value="UTF-8"/>
</resources>
<resources os="Mac OS X" arch="i386">
<nativelib href="/~fcsvr/webstart/FinalCutServer_MacOSX.jar"/>
</resources>
<resources os="Mac OS X" arch="ppc">
<nativelib href="/~fcsvr/webstart/FinalCutServer_MacOSX.jar"/>
</resources>
<application-desc main-class="com.apple.FinalCutServer.javaui.FinalCutServer">
</application-desc>
</jnlp>"


Exceptions:
java.net.UnknownHostException: xserve.local
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:177)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:433)
at java.net.Socket.connect(Socket.java:529)
at java.net.Socket.connect(Socket.java:477)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:388)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:523)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:231)
at sun.net.www.http.HttpClient.New(HttpClient.java:304)
at sun.net.www.http.HttpClient.New(HttpClient.java:321)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection. java:965)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java :917)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:842)
at com.sun.deploy.net.BasicHttpRequest.doRequest(BasicHttpRequest.java:185)
at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(BasicHttpRequest.java:68)
at com.sun.deploy.net.DownloadEngine.isUpdateAvailable(DownloadEngine.java:933)
at com.sun.deploy.net.DownloadEngine.isUpdateAvailable(DownloadEngine.java:838)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(DownloadEngine.java:157 4)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(DownloadEngine.java:153 4)
at com.sun.deploy.net.DownloadEngine.getResource(DownloadEngine.java:217)
at com.sun.javaws.LaunchDownload$DownloadTask.call(LaunchDownload.java:1979)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
at java.util.concurrent.FutureTask.run(FutureTask.java:123)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 651)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:676)
at java.lang.Thread.run(Thread.java:655)


Please someone help me out. I have been trying to get this for a few days.

MacPro, Xserve, 2 iMacs, MacBook Pro, iPhone 4.0, Final Cut Studio, QMaster, Final Cut Server 1.5

Posted on Mar 28, 2011 2:03 PM

Close
Vilhjalmur

Q: Final Cut Server Client not opening

  • All replies
  • Helpful answers

  • by A. Richards,

    A. Richards A. Richards Mar 28, 2011 3:22 PM in response to Vilhjalmur
    Level 3 (625 points)
    Mar 28, 2011 3:22 PM in response to Vilhjalmur
    You say you are going to your house and it doesn't work? You need to be on the same network to access the server. Does it work properly when you are on the same local network as FCSvr?

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Mar 28, 2011 8:27 PM in response to A. Richards
    Level 1 (10 points)
    Mar 28, 2011 8:27 PM in response to A. Richards
    Yes it works great when I'm local. Is there a way to access it when not off location? I also have a VPN set up and when I connect to my office I still have the issue. That's why I'm a little lost.

  • by A. Richards,

    A. Richards A. Richards Mar 29, 2011 9:47 AM in response to Vilhjalmur
    Level 3 (625 points)
    Mar 29, 2011 9:47 AM in response to Vilhjalmur
    Is the VPN filtering access in any way? It could be limiting which ports get through and/or which hosts can be accessed.

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Mar 29, 2011 11:47 AM in response to A. Richards
    Level 1 (10 points)
    Mar 29, 2011 11:47 AM in response to A. Richards
    What port does FCSvr use? I know we have a firewall up and running. Do you know what port I need to open for FCSvr client to work off site??

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Mar 29, 2011 1:51 PM in response to Vilhjalmur
    Level 1 (10 points)
    Mar 29, 2011 1:51 PM in response to Vilhjalmur
    So I apple pro support and got the ports that are supposed to be open. They are 80, 8821, 8891. I get the ports open on my firewall but FCSvr is still not working for me. I have the Pro support working on this as well so if anyone has any ideas that would be great. Thanks

  • by A. Richards,

    A. Richards A. Richards Mar 29, 2011 6:36 PM in response to Vilhjalmur
    Level 3 (625 points)
    Mar 29, 2011 6:36 PM in response to Vilhjalmur
    Try removing the FCSvr client from your local machine and then reinstalling it from the web installer while you are connected via VPN. Run these commands in Terminal to remove it:


    rm -r ~/Library/Caches/Java/
    rm -r ~/Library/Caches/com.apple.finalcutserver/
    rm ~/Library/Preferences/com.apple.finalcutserver.plist
    rm -r ~/Desktop/Final Cut Server.app


    Sometimes my client just won't launch like you are seeing and reinstalling it within whatever network connection I'm using gets it working again.

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Apr 1, 2011 4:31 PM in response to Vilhjalmur
    Level 1 (10 points)
    Apr 1, 2011 4:31 PM in response to Vilhjalmur
    So I final figured out what was going on with this. I also have File Maker Pro Server running on this computer. When I would try and access Final Cut Server. It would direct me to File Maker Server. When I went into "Server Admin" clicked "web" then went to "sits" at the top. I then un-enabled the File Maker Server and was able to get Final Cut Server working. Hope this helps someone some day. If not I am always up or helping someone. studio@humantouch.us

    Thanks and good luck.

  • by Vilhjalmur,

    Vilhjalmur Vilhjalmur Apr 1, 2011 4:32 PM in response to Vilhjalmur
    Level 1 (10 points)
    Apr 1, 2011 4:32 PM in response to Vilhjalmur
    Turned off File Maker Server charts and it worked. File Maker Server was interfering with Final Cut Server.