14 Replies Latest reply: Mar 31, 2011 12:29 PM by Bick007
marinnn Level 1 (0 points)
This is a refurbished unit which was given to me as a replacement for my original iPhone 4. I am noticing that the iPhone is just very laggy and slow with certain tasks. Such as opening/closing the camera applications, opening/closing the app store, downloading apps, loading up apps, playing games... the list goes on. Never really had these issues with my other iPhone. I have done 3 software restores and I still notice the lag.

Help!

Mac OS X (10.6.4)
  • marinnn Level 1 (0 points)
    I am also on 4.2.1.
  • marinnn Level 1 (0 points)
    4.3.1 I mean. O_o
  • Anthony Sbarro Level 1 (40 points)
    Same thing here. Been living with this for a little while now.
  • modular747 Level 6 (18,730 points)
    All iPhones are subject to slow downs if not maintained. After you read the troubleshooting section of the User Guide, which of the steps described there did you try before posting?

    Restart phone
    Reset phone
    Restore in iTunes using a backup
    Restore in iTunes as new, without using a backup
  • Anthony Sbarro Level 1 (40 points)
    Restart phone - CHECK
    Reset phone - CHECK
    Restore in iTunes using a backup - CHECK
    Restore in iTunes as new, without using a backup - NOPE
  • modular747 Level 6 (18,730 points)
    Settings > General > Reset > Reset All Settings
    Restore as new
    Go to Apple Store Genius Bar for warranty service
  • Anthony Sbarro Level 1 (40 points)
    So Modular747, your diagnosis is that the iPhone and all its services and third party applications are perfect and if it's found not to be operating absolutely perfectly just return it for service?

    I'd appreciate an understanding as to WHY the iPhone could be running slower and perhaps how to repair it and avoid the issue in the future (with said repaired iPhone from the Genius Bar).
  • iLink_PR Level 1 (0 points)
    My Phone has been laggy after 4.3 update...

    I read when putting phone on Airplane Mode it goes back to speedy Gonzalez way...

    Anyway I hope Apple Can get a new more reliable iOS very soon so we can all be happy again with our expensive devices.
  • modular747 Level 6 (18,730 points)
    So Modular747, your diagnosis is that the iPhone and all its services and third party applications are perfect and if it's found not to be operating absolutely perfectly just return it for service?

    No, if you read what I said, troubleshoot your phone. if you get to the final step, restoring as new, and that doesn't help, there certainly is a hardware problem that needs warranty service.
    I'd appreciate an understanding as to WHY the iPhone could be running slower and perhaps how to repair it and avoid the issue in the future (with said repaired iPhone from the Genius Bar).

    Usually it's low memory state with an open loop process running in the background. Usually closing "recent opened" apps and resetting takes care of it. Sometimes there are corrupted data and settings and you need to restore as new. Not all that rarely, hacked downgrading the iOS, jailbreaking or attempting to do so tanks the phone.
  • modular747 Level 6 (18,730 points)
    Anyway I hope Apple Can get a new more reliable iOS very soon so we can all be happy again with our expensive devices.

    99.99999999999% of those who updated don't have this problem. It's not the iOS. Fix your phone.
  • EBSkater Level 2 (490 points)
    iLink_PR wrote:
    so we can all be happy again with our expensive devices.

    If you're not happy with it, return it and get a cheaper phone. Otherwise, report it to Apple, and wait patiently for the updates.
  • pjmpjm Level 1 (0 points)
    Well the same thing happens every year. They release an 'Update' which slows everything down, so you'll have to buy the new model.

    Maybe it's a dumb idea having one iOS for all mobile devices. It seems that the latest iOS releases are geared for more powerful devices, (next release), NOT the ones we actually have.
  • Matt Bianco Level 1 (15 points)
  • Bick007 Level 1 (10 points)
    restoring as new doesnt work. just as slow as before