5 Replies Latest reply: Mar 29, 2011 4:47 PM by lordyop
gizzmodog Level 1 Level 1
We have aquired a used ipod touch. It was dead and when I plugged it in to charge, it was passcode locked. Is there a way to restore the settings so we can use it or are we out some bucks and locked out forever?
  • Viet_Cong Level 1 Level 1
    try restoring it

    connect to itunes, and click "restore" though the latest firmware out for ipod touch is 4.3.1
  • MacGenius8390 Level 1 Level 1
    Sometimes a password is set so that after 10 failed attempts, it will automaticaly erase all settings and possibly including the password itself.
  • Viet_Cong Level 1 Level 1
    ^ wrong

    its not like BB where you have 10 guess, after that it all reset...

    its differnt once it comes to apple, the device becomes disable for a period of time. this means that you will be stuck @ the lock screen with a picture and clock, until time of the disable is over

    best way would be restoring the whole ipod.
  • gizzmodog Level 1 Level 1
    Since it is a new ipod to me, my computer is not recognizing it and I am coming up with a connect error (0xe80000001)If I can't get the ipod connected to my itunes, I won't be able to restore it, will I? Is there a way around this since it keeps disabling the ipod? Is there another way to restore it?
  • lordyop Level 1 Level 1
    i just tried to turn on my iPod touch and it didn't respond. so i waited and let it charge in my docking station but i just tried again and it still won't respond.
    I then tried to hook it up to my iTunes but in iTunes it didn't show that my iPod was synced. i cant do anything with it because i cant turn it on can you help me?