7 Replies Latest reply: Apr 18, 2012 11:43 AM by bfromg
claytoday Level 1 (0 points)
Hi. I am hoping someone can help me with an issue I have. I have a 15" MacBook Pro with OS X 10.6.7. I also have a Canon MP830 all-in-one printer, scanner and fax. I can print using my Macbook but I can not scan. I have exhausted help with Apple and Canon. I have the latest scanner driver from Canon. I have the latest software from Apple. The MP830 is connected directly to my computer via USB.

I have tried scanning using Image Capture, Acrobat and MPNavigator. At best they will make the scanner head scan the document on the platen but an image is never displayed. At some point, there is usually a communications error displayed 155.0.0.

Can anyone help me? I really want to be able to use the MP830 with this computer. Since no one from Apple or Canon can help me, I am hoping someone here can assist me. Thanks for your time!

MacBook Pro 15", Mac OS X (10.6.7)