MacBook Pro will not eject Install DVD.

Question

Level 2

215 points

MacBook Pro will not eject Install DVD.

Hi, I'm not sure I'm on the right forum, but to change my admin password, I inserted the Install DVD. Once I had changed the password, I tried to eject the disc, but it started to install Mac OS X. Since I already have it, I tried to stop it, but even after I closed it out, it continues to try to install and now I can't turn the computer off. It just goes to sleep and when I move it, it wakes up and there on the screen is the beginning of the software that asks what language I want it in. I'm perplexed, but I think the computer is holding on to the disc because it thinks I want it to install. Thanks for any ideas. Kate

MacBook Pro 15", Mac OS X (10.6)

Posted on Mar 29, 2011 7:48 PM

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Answer 1

Kappy

Level 10

361,741 points

Mar 29, 2011 8:04 PM in response to Kate Porter

Five ways to eject a stuck CD or DVD from the optical drive

Ejecting the stuck disc can usually be done in one of the following ways:

1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.

2. Press the Eject button on your keyboard.

3. Click on the Eject button in the menubar.

4. Press COMMAND-E.

5. If none of the above work try this:

Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:

/usr/bin/drutil eject

If this fails then try this:

Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

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Answer 2

Kate Porter Author

Level 2

215 points

Mar 29, 2011 8:41 PM in response to Kappy

Cappy, thanks so much. I know this information will be valuable to me at some point down the line, but I'm not getting anything on my screen but the "what language do you want to use?" black box of the Install DVD. The menu bar isn't there, so I don't have the options. I think the Install program is actually running somehow. Should I be on another forum for this problem when I look at it from this perspective? Thank you. kate

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Answer 3

captfred

Level 7

26,422 points

Mar 30, 2011 6:53 AM in response to Kate Porter

Kate,

If all else fails hold the power button down for 5 seconds and do a "hard shutdown". Then power back up and hold down the Option key between the gong and logo with pinwheel. It will give you your boot device options, select the HD. You should then be able to eject the disk.

Regards

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Answer 4

Kate Porter Author

Level 2

215 points

Apr 11, 2011 3:06 PM in response to captfred

Thanks Fred, this helped. Kate

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