Cannot connect to Canon ip1800 series printer on a shared network - HELP!

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Cannot connect to Canon ip1800 series printer on a shared network - HELP!

Hi, I am using MAC OSx 10.6.6 and I am having lots of trouble connecting to our office printer, Canon ip1800 that is connected to a computer by USB. The computer has shared this printer with the office network. I am connected to the shared network, but i cannot connect to the printer that is shared on this network.

I have tried the following:

1) Opened Print&Fax, selected IP tab, in protocol: IPP, address: IP address of computer printer is connected to, queue: left blank, print using: Generic PostScript Printer. Changed print using to: Canon ip1800 Series software.

2) Opened Print & Fax, Windows tab, selected the network, selected the computer, selected the shared printer.

Both of the above options did not work for me. I try printing using option 1, and the print status is always "Connecting to printer...." and remains there. I try printing using option 2, and it says "printing" and remains there. No further progress.

Can someone please help?

Thanks!

Macbook Pro, Mac OS X (10.6.6)

Posted on Mar 29, 2011 11:42 PM

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Answer 1

greg sahli

Level 7

25,508 points

Mar 30, 2011 4:51 AM in response to Evelyn Fu

Important info - is the printer shared by a Mac or a PC or ?

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Answer 2

Evelyn Fu Author

Level 1

0 points

Mar 30, 2011 7:15 AM in response to greg sahli

The printer is shared by a PC.

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Answer 3

PAHU

Level 6

16,717 points

Mar 30, 2011 8:45 PM in response to Evelyn Fu

Your issue is being caused by the Canon printer driver for OS X. This iP1800 driver cannot be used for direct IP connections and also cannot be used when the printer is shared by Windows. For these types of connections you need to look at using either [Gutenprint|http://gimp-print.sourceforge.net/MacOSX.php] or [PrintFab|http://www.printfab.net].

Gutenprint is preferred because it is free and included with OS X, however the supported printers is often several months behind and checking the latest version, v5.2.6, your iP1800 is not supported. So you could try an alternate model of Canon printer within the Gutenprint suite, but this could use a lot of paper and ink finding a compatible model.

So your other option is PrintFab that does cost €49. But there is a 30 day trial available that you can use to ensure your setup works and your iP1800 is listed as a supported model.

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