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iTunes password

1626 Views 4 Replies Latest reply: Apr 9, 2011 1:52 AM by Chris CA RSS
waltbros Calculating status...
Currently Being Moderated
Mar 31, 2011 8:07 AM
I forgot my iTunes password so, when trying to "sign in" I clicked on the "Forgot Password" button. A window opened with 2 choices. One choice was to have a link sent to my eamil address and the other choice was to reset it by answering my secret question.

I chose to have a link sent to my email address and clicked on the "Next" button. A new window opened showing my email address and stating that a link has been sent to that address.

I checked my email and there was no email from iTunes. I waited an hour or so and checked again. Still nothing. So I went thru the process again. Still no emails from iTunes.

Is there anyone out there that can help me?

Walt
Windows 7
  • Henk Winterboer Calculating status...
    Currently Being Moderated
    Mar 31, 2011 12:21 PM (in response to waltbros)
    Have you checked your Spam box?
    Windows Vista
  • Liquidirony Calculating status...
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    Apr 9, 2011 12:24 AM (in response to waltbros)
    I am having the EXACT SAME ISSUE. The apple id still exists. I can not remember the password for it. I tried the same course to have the link emailed to me, but no matter how many times I try it the email is never received. Yes I have checked the spam folder. The email is never sent. I also tried the other option, but the first question is to verify my birthday and it tells me it's wrong... I'm pretty sure I remember my birthday and am entering it in correctly, but it still says it's incorrect. HELP!!!! I NEED this password to update several apps AND use the money I have saved on that account that I entered with iTunes gift cards. SOMEONE HELP!
    Macbook Pro, Mac OS X (10.6.7)
  • Chris CA Level 9 Level 9 (73,470 points)
    Currently Being Moderated
    Apr 9, 2011 1:52 AM (in response to waltbros)
    One choice was to have a link sent to my eamil address and the other choice was to reset it by answering my secret question.

    So answer the secret question...
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.7), silver mini, blue mini, green shuffle, iTunes 10.2.1, 32GB wifi iPad

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