Not scared off, just frustrated using this dumb usb mouse that I have to keep stealing from the mac mini in the conference room.
I've gone so far as a reinstall and then applied 10.6.7 combo. I bought this refurb, would the hardware test on the apps disc give me any indication as to whether I am having the same issue as the others here with 10.6.7, or I just randomly have a bad bluetooth board?
No way any one here can tell what the results of running the hardware test will tell you from this distance. I suggest that running AHT might be a good starting place to find the solution to your problem.
Also if you just bought a refurb and suspect of have a bluetooth problem, I would think taking it back to Apple ASAP so that they are aware of your problem would be a good thing to do.
Message was edited by: Allan Eckert
Well the weirdness continues on this for me. However yesterday the Bluetooth setup assistant stayed open even after discovering both the trackpad and keyboard. I just minimized it, however after a time the system completely humg causing me to have to hold down on the power button to restart. Weird thing is that after that restart eveything is now working! Very strange. I almost hate to repair permissions for fear of the problem returning.
It is also worth noting that this is only happening on my mini and not my two MBP machines.
My sister's iMac had this problem. She updated to 10.6.6 or 10.6.7. She cannot remember exactly but her Apple Wireless keyboard and Apple wireless mouse were rendered useless as Bluetooth was no longer available. A bizarre and inexcusable situation Apple.
She resorted to an old Microsoft keyboard in the meantime.
Later, these actions seemed to have solved the problem for her at least.
1. Back up iMac to External Hard Drive.
2. Clean install with OS X 10.5.4 using discs that came with iMac plus an erase of the iMac hard drive.
3. Update OS X 10.5.4 to OS X 10.5.8 using combo update.
4. Perform two software updates to catch other OS X relevant files needed for OS X 10.5.8 (Security updates mainly).
5. Perform Apple Wireless Keyboard Update 2.0
6. Reset the SMC/PMU
7. Reset the PRAM
8. Boot to Safe Mode
9. Fix Permissions
11. Switch Bluetooth on in System Preferences
12. Paired the Apple Wireless Keyboard
14. Paired the Apple Wireless Mouse
16. Installed and updated iLife 9
17. Restored backup up of documents, music and pictures.
18. Boot to Safe Mode
19. Fix Permissions once more for good measure
21. Cup of tea.
Essentially, we rolled her iMac back to OS X 10.5.8. That was the last time her iMac ran consistently and smoothly. Drastic action yes, but she needs that iMac for her studies.
MacFixit has a good rundown on maintenance routines here:
Apple needs to get its act together with this issue.