2 Replies Latest reply: May 1, 2011 6:18 AM by musson
dgsinclair Level 1 Level 1 (0 points)
After my 4.3.1 update last evening, I tried to add new apps, and when I went to enter my pw, it would not take it. I went online in itunes and logged in fine, and then changed my pw, then did a power cycle on my ipad holding down the two buttons for 10s.

Still can't log in. What?

ipad 1, iOS 4, 4.3.1
  • Philly_Phan Level 6 Level 6 (12,065 points)
    Try a System Reset:
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.

    A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.

    Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
    http://support.apple.com/manuals/#ipad

    Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
  • musson Level 1 Level 1 (0 points)

    He already did a system reset, read the post! Your reply is completely useless.