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User profile for user: dgsinclair
dgsinclair Author
User level: Level 1
0 points

4.3.1 ipad 1 problem - can't sign in

After my 4.3.1 update last evening, I tried to add new apps, and when I went to enter my pw, it would not take it. I went online in itunes and logged in fine, and then changed my pw, then did a power cycle on my ipad holding down the two buttons for 10s.

Still can't log in. What?

ipad 1, iOS 4, 4.3.1

Posted on Apr 1, 2011 6:16 PM

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2 replies
User profile for user: Philly_Phan
Philly_Phan
User level: Level 7
20,707 points

Apr 1, 2011 7:48 PM in response to dgsinclair

Try a System Reset:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.

A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.

Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad

Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
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4.3.1 ipad 1 problem - can't sign in

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