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iTunes wont uninstall

My iTunes froze everytime I opened it, freezing everything else in the process.
I decided to uninstall it, but it wouldn't let me do that. I asked a friend what to do, they told me to uninstall all iTunes components first, so I did that, but the actual iTunes component still wouldn't uninstall. I've tried doing it with the "add/remove" thing but that didn't do anything either, nor did trying to install it again/repairing it.
Any help would be great 🙂

toshiba, Windows 7

Posted on Apr 1, 2011 10:32 PM

Reply
7 replies

Apr 2, 2011 3:01 AM in response to JosheeBitch

🙂 perfect, thanks.

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."


That's consistent with disk/file damage.

Let's first try running a chkdsk over your C drive. There's Windows 7 instructions in the following document. Select both "automatically fix file system errors" and "scan for and attempt recovery of bad sectors" or use chkdsk /r (depending on which way you choose to go about things). You should be prompted to schedule the scan to run on restart. That sort of scan of the C drive should take a long time ... if it quits after a few minutes or seconds, something's interfering with the scan:

http://www.w7forums.com/use-chkdsk-check-disk-t448.html (How to use CHKDSK (Check Disk))

Does the chkdsk find/repair any damage? If so, does an itunes uninstall/reinstall go through properly this time?

Apr 2, 2011 5:44 PM in response to JosheeBitch

Okay ... if we can't repair the damage, let's try convincing the iTunes installer to ignore it.

In Computer, open local disk C:\ or whichever drive you've got iTunes installed on.
Open the "Program files" folder.
Rename the "iTunes" folder iTunesOLD .

*If you've got a 64-bit Windows,* also go back into local disk C:\ or whichever drive you've got iTunes installed on, and open the "Program files (x86)" folder.
Rename the "iTunes" folder you see in the to iTunesOLD too.

Does the uninstall/reinstall go through properly this time?

iTunes wont uninstall

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