Can't sign into the app store on my Iphone4

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Can't sign into the app store on my Iphone4

When I try and log into the app store or itunes on my phone I get a message that "The Apple ID you entered couldn't be found or your password was incorrect. Please try again"

When I log onto my itune on my computer I have no problems.

Any ideas as to how to fix my problem?

Dell gx-280, Windows XP

Posted on Apr 2, 2011 8:18 PM

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Answer 1

Godshall

Level 1

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Apr 15, 2011 2:44 PM in response to bj1104

I was dealing with the same issue on my iPhone4.

Try this, it worked for me and let me know if it works for you too:

Go to SETTINGS, then select GENERAL, then select RESET, then select RESET NETWORK SETTING. Do not reset any other options.

Now back out by pressing your HOME button and then select GENERAL, then select WI-FI and select your network and then renter your network password (if necessary).

Hope this helps... Hit me back & Let me know.

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Answer 2

Apr 15, 2011 6:07 PM in response to bj1104

be sure you use your full Apple ID, including the @ and all after.

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