7 Replies Latest reply: Sep 26, 2011 10:52 AM by mattybt
ksldj Level 1 (0 points)
I just got an iPad 2, and I am trying to sync my iTunes library with my iPad, but it isn't working. I have tried restoring my iPad numerous amounts of times and restarting my computer, but none of it works. A message would pop up saying that it can't find a file to sync my iPad. Please help me out.

iPad 2, Windows 7
  • lllaass Level 10 (176,064 points)
    Try deleting your iPod Photo Cache folder (yes it is called iPod for the iPad). See the following or is location:
  • Susan Anthony Level 1 (0 points)
    This Software reviews is about alternative software applications (besides iTunes) to manage iPod/iPhone/iPad contents.
    *It includes the transferring of music, photos, videos, SMS, Contact ect. between iPod/iPhone/iPad and computer(PC or Mac).*

    More reviews: [How to transfer iPod/iPhone/iPad to Computer|http://www.softwarebbs.com/wiki/IPod/iPhone/iPadTo_Computer_Transfer_%26_Backup_SoftwareReviews]
  • ksldj Level 1 (0 points)
    Ok, so that problem is out of the way, but whenever I sync my library, it will give me a few errors before I can actually take my iPad out. Any help?
  • Rock 62 Level 1 (0 points)
    I have an ipad and it used to sync with my computer but now it doesn't show under the device icon
    when i sync my iphone i see the the icon under device but when i hook up the ipad now nothing shows ?
  • khanmuhammad Level 1 (0 points)
    I have a similar problem. All of a sudden my Ipad 2 has stopped syncing to itunes. I can still transfer files to my ipad 2, simply cannot sync. The sync process finishes without doing any thing at all.

    My iphone syncs without any problems. Any suggestions are welcome.
  • sunilfromsydney Level 1 (0 points)

    I all I had a similar issue with my Ipad2 not syncing with my HP laptop with win7 (32 bit) but my iphone did.

    I finally got it working by updating the BIOS and Chipset drivers from the HP website.

    Seems to work now..


    Hope this helps

  • mattybt Level 1 (0 points)

    I had this same problem for several months after the latest updates from Apple.  There have been many complaints over this issue, but Apple seems to be sitting on their hands until the new iOS comes out (probably to conincide with the new iPhone 5).  The problem is simple, the last two updates of iTunes broke syncing and backups for iPads on PCs and even some Macs.  Why it hasn't been addressed is beyond me, but I'm seriously regretting purchasing any item from Apple now (and the iPad 2 was my first).


    Additionally you may find that the iTunes store suddenly won't load.  It will just stay on that screen that says "iTunes Store" and never go any further.  Deplorable.


    There is a somewhat simple fix.  After trying a few versions, I found that iTunes ver. 10.2.1. works.  You can't just download and install though.  You'll need to Google (a dirty word around here) for it, and download it.  Go into iTunes and deauthorize your computer for purchased content.  Then you need to go to your Control Panel -> Programs and Features -> and start uninstalling anything associated with Apple which would include Quicktime, Mobile Device Support, Mobile Me, or whatever you see.  Once that's all done, restart your computer.


    On restart, use the iTunes 10.2.1 version to install (make sure to get 32 or 64 bit specific depending on your OS version).  After install, run iTunes.  iTunes will tell you it can't read its library file because it's from a newer version.  Find that file on your hard drive, and delete it.  Yep, it's a pain but it's the only way.


    Finally go back to iTunes, log into your Apple Store account, authorize the computer, and add your music library back into iTunes.  It will take a while if you have a large music/movie collection but again, this is the only way to get things working properly again.


    Once that's all done, plug in your iPad and sync it.  Should work without a hitch now.


    Blame the iTunes development team for this mess, it falls sqaurely on their shoulders.  I may sell my iPad in favor of an Android tablet after this fiasco, even though it's working now.