Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error: 4hdd/11/40000000 SATA (0.0) HELP SOS

Hi, I live in Colombia. Two weeks ago my MacBook Pro 13 2010 shows the following error: 4hdd/11/40000000 SATA (0.0). With the classic symptoms: freezes, usually with safari, slow startup and shutdown. As I've read is the hard drive and must be changed.
My warranty expires on April 29 this year, I went to a mac store and they told me that if I send my mac to repair are at least 40 days, plus I have to pay shipping costs, significant compared with buying a new hard drive.
I have no intention or money to extend the warranty, and I see the hybrid hard drives that I can put on my mac. What do you advise me? Send or buy the hard drive??.
Thanks

Macbook Pro 2010, Mac OS X (10.6.7), MBP

Posted on Apr 3, 2011 3:18 PM

Reply
Question marked as Best reply

Posted on Apr 3, 2011 3:52 PM

I would probably get the HD replaced by Apple and I would also look for another AASP with better service. Once the machine returns then then buy the hybrid HD you want and you can use the warranty replacements as a backup HD.

Here is a link to help you locate another AASP in your area: https://selfsolve.apple.com/GetWarranty.do

Roger
5 replies
Question marked as Best reply

Apr 3, 2011 3:52 PM in response to Apw20

I would probably get the HD replaced by Apple and I would also look for another AASP with better service. Once the machine returns then then buy the hybrid HD you want and you can use the warranty replacements as a backup HD.

Here is a link to help you locate another AASP in your area: https://selfsolve.apple.com/GetWarranty.do

Roger

Apr 20, 2011 5:50 PM in response to Apw20

I strongly advise you to ignore the warranty, order a replacement drive from an online vendor at your own expense, install it yourself, and get on with your life. Don't subject your MBP to 40 days of travel and uncertain handling (and go without it that whole time) just to save yourself $50-$100. That would be a needless and foolhardy risk.


It would be equally foolhardy to entrust all your files to a hard drive that Apple Hardware Test reports is faulty or failing, whether or not Disk Utility or DiskWarrior is able to make repairs that are likely to prove short-lived (failing hardware will cause directory corruption again in short order). Hard drives are too inexpensive now for it to make any sense to keep using one whose condition is in question.

error: 4hdd/11/40000000 SATA (0.0) HELP SOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.