Mail not pulling email off server...

Question

Level 1

1 points

Mail not pulling email off server...

My wife took her MacBook Pro out of town this past weekend and used the hotel's WiFi. Since sometime on Saturday (4/2) Mail has not pulled any new email off our providers server. When you open Mail and click on Get Mail...it doesn't even look like it searches (no spinning tic marks - or whatever you call it). If I right click on the account and click on Get account info....it will pull up 525 emails still on the POP server. Any thoughts? I'm very confused by this one...everything looks as it did.

iMac, Mac OS X (10.5.2), Mac Book Pro, iPad2, iPhone4

Posted on Apr 4, 2011 7:31 PM

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Answer 1

Eric Ross

Level 6

11,807 points

Apr 4, 2011 11:52 PM in response to tdownerd

In the Mail program check to make sure all mailboxes are online. Click on Mailbox in the menu bar, the select "Take all Accounts Online"

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Answer 2

tdownerd Author

Level 1

1 points

Apr 5, 2011 2:13 AM in response to Eric Ross

Nope, Mail says the account is online. I took it off and turned it back on just to double check. But thank you!

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Answer 3

Eric Ross

Level 6

11,807 points

Apr 5, 2011 2:26 AM in response to tdownerd

Try check your account information to make sure you have the correct setup. Verify what ports are being used and make sure they match what is required by your ISP.

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