9 Replies Latest reply: May 1, 2012 10:23 PM by Lovestodance
tincha Level 1 (45 points)
I don't understand how downloading a pre ordered book in iBooks is supposed to work. I got an email that the book was now available and it said "click here to download your pre order now." When I clicked the link in Mail on my Mac, it launched iTunes but nothing was downloaded (I didn't even think you could download a book except on the iPad). I also tried clicking the link in the email from my iPad, but it opens the iTunes (music) store instead of iBooks. The book also did not show in my Purchases.

I finally, out of sheer frustration, navigated to the book in the iBooks store and manually downloaded it, but I'm curious - is that how a pre-order is supposed to work? What did I miss? Or is it a bug?

Message was edited by: tincha

MBP 15", Mac OS X (10.6.6), IPad, IPhone 4, 4GB Nano
  • quinnsab Level 1 (0 points)

    I'm having this exact same problem.  My mother pre-ordered Janet Evanovich book on her ipad. 
    She received an email stating her pre-order was available for download.  I clicked the download link within the email and Internet Explorer opens up to the download iTunes 10 page.  It doesn't even open up iTunes on my PC. So I checked for available downloads in iTunes.  Nothing.  There is notheing on her iPad.  Nothing in iBooks.  All she has is a receipt verifying that she purchased the pre-order for Janet Evanovich 18 but no book.  How in the **** do I download this book for her???


    I'm so tired of messing with this.  We bought her the ipad because it was supossed to be simple.  Something she could easily pick-up and start using. 

  • quinnsab Level 1 (0 points)

    OK I figured it out.  On the iPad Go to Settings > Store > Auotmatic Downloads, select On for Books. 

  • Lovestodance Level 1 (0 points)

    I'm having the same problem. I tried the suggestion above but book is still showing up in library as paused. I'm going mad.

  • ADMelbourne Level 1 (0 points)

    I had the same issue with the book showing as paused. Here's the steps I took


    On iPhone

    -close the iBooks app down if its still open (double click Home and press red minus symbol to close)

    On iTunes

    -in Books section choose 'Selected Books' and UNTICK the book in question

    -Click Apply button which will remove the book via another sync

    After the sync has finished then TICK the book in question

    -Click Apply which will re-download the book to the iphone

    On iPhone

    -start up iBooks and the book should download automatically

          ( DON't click on the Book until the download has finished in case you pause it again !  )


    This worked for me and its pretty ugly but I did enjoy my book eventually.

    Good luck!

  • Spooky4802 Level 1 (0 points)

    I also cannot download my preordered book after following all the instructions. Someone pleased help

  • Trixie12 Level 1 (0 points)

    Help! I have preordered a book on my iPad and when it came available...before it downloaded it "paused" and now I can't do a thing with it! I can retrieve it to read....please advice!

    Thanks for any help I can get!

  • Kuopoke Level 1 (0 points)

    Initially I couldn't get the book to show up. Then I realized I recently had to create a new Apple ID when I updated to e newest IOS 5.  I preordered the book using my old Apple ID. When I went to Settings and switched accounts to my old Apple ID. The book showed up. I think I had to log off the new account in the Settings Store area and make sure the toggle for automatic dowload books is ON and log in with my old account.  Is worked for me.

  • Kuopoke Level 1 (0 points)

    I posted a solution that worked for me in the thread.

  • Lovestodance Level 1 (0 points)

    I had the same problem. The only thing that worked for me was to plug my iPad into computer and then went to available downloads, the book showed up on purchased list so I clicked transfer and it worked. Good luck.