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Pulling on tab doesn't eject RAM (27" iMac, mid-2010)

I've installed RAM in a ton of computers so I'm no newbie to this. When I pull the black tab to eject memory on my 27" iMac, the chips won't budge. I tried using something to grip it. I also pulled pretty forcefully — still a no-go. In fact, I can't force in the new memory I bought into either of the empty slots. What gives? Am I missing something simple here?

iMac 27" (mid-2010), Mac OS X (10.6.7)

Posted on Apr 4, 2011 9:17 PM

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Posted on Apr 4, 2011 9:29 PM

What gives? Am I missing something simple here?


Yes pull harder, it takes some leverage and to get it you should use both of your thumbs. Here is a video that show how to do it: http://eshop.macsales.com/installvideos/imacmid_2010_memm/

Roger
15 replies

Apr 7, 2011 10:13 AM in response to joshuaxls

These chips are quite tricky to get out (and replace)! Lay the iMac down on the display-side (you can put down a cloth or something on the tabletop so as not to scratch your display), and pull hard. When you put the new chips in, use a flashlight to look inside and be sure that the notches line up, and then give them a good solid push with your thumbs on both ends of each chip.

Oct 6, 2011 4:41 PM in response to laura177

Laura, I managed to get them out after some effort. keep trying - it's hopefully something you won't need to do very often once you've maxed the memory. In my case, one of the sims was dodgy, so I got a bit of practice getting them in and out trying to find the faulty one.


TIP: I found that if you align the bottom of the screen (slightly) beyond the edge of the table you can get a better grip on the tabs.


TIP2: Let the iMac cool down for 10 minutes or so & try again.


It's a dumb way of getting the memory out - but keep trying & you'll get it.

Oct 9, 2011 3:55 PM in response to laura177

Oh. I had that problem too.


Here's what i learnt from that:


  • Load the top row first.
  • If you're using the bottom row, you need to fill both slots.
  • You can have 1,2 or 4 memory slots filled (but not 3).
  • if you're still getting the beeps, you probably have a faulty sim
  • I managed to isolate the dodgy one by starting up with 1 simm in top left slot until i found the faulty one.


The only positive of all this was that after installing memory and restarting a bunch of times I was much more comfy with pulling on those stupid tabs.

Feb 7, 2012 1:16 PM in response to joshuaxls

You really don't need to keep pulling jerking at it, potentially breaking something! The RAM won't come out easily because you've most likely been using your computer, and the memory heats up, swelling it in size slightly. Just shut your computer down, wait a couple of hours, and then go pull the tabs.


The memory will pop out pretty easily when it is cold, even when it seems impossible when it is warm.

Feb 14, 2012 7:54 PM in response to joshuaxls

Things certainly didn't pop out "pretty easily" for me! At least, not at first.


However, it is also not as hard as it seems. My iMac just arrived today, and I had pre-purchased 16GB of RAM with the intention to instant upgrade. This system had never been booted, so it was not an issue of swelling. I believe the plastic tabs are just very fragile-feeling and don't provide the needed leverage to the average end-user.


Solution: After pulling half-heartedly with my thumbs for about thirty seconds, I grabbed the toolbox. Pliers did the job rather effortlessly in about ten seconds. I would definitely recommend a tool of some type to save you a little bit of heartache. Hope this helps!

Aug 6, 2012 7:00 AM in response to TheQuestian

I am reading all this great advice - after the fact. My iMac was running almost perfectly. But it was 5 years old so I went to the genius bar to see if I could optimize anything. He gave me a couple of good tips but said the best advice was to upgrade my ram as stated above to upgrade to mountain lion. But that they could not do it - I must buy it from 3rd party and I could install it myself. I asked if there was anything I needed to know about how to install it - he brushed that off saying it was easy. He didn't even mention the tabs - so I didn't even try pulling them. I used needle nosed pliers. Put in new ram - which the guy at the electronic store said it was good for 3 speeds including 667mghz. Well I got a black screen - then I put in the old 1gb and nothing but beeps. Went back to the genius bar and they say I shouldnt have used the pliers probably shorted it out. It is at a Mac repair store now - and they believe the computer is finished. It was perfect 2 days ago. So I say pay 20-30 bucks and have it installed by someone who knows what they are doing - supposedly even a bit of static in the room you are working in can fry the ram ports when you change them - and get the exact RAM. :-((

Mar 7, 2015 4:53 PM in response to LollaG

Reading this thread helped me as I was not alone in having trouble. (I watched the video and they just slide out.) After pulling without success, I remember my days with the apple II and replace these slots all of the time. The trick then was to rock them from side to side. So I tried this as I clearly did not have the strength to pull them out straight. After a few rocks, they started to give way and I could pull them out. The new ones went easily and the computer is up and running with the new memory. It was not all that hard once it is done. And the computer is now fast.

Mar 11, 2016 1:23 AM in response to joshuaxls

I have never, in the 15 plus years owning a Apple computer, been so disappointed in Apple. This tab eject system *****. Granted I bought my iMac with ram maxed, but because I haven't taken the chipsets out since purchasing in 2009, I've now broken both tabs, (tried not to twist them with the pliers). Succeeded in getting one out .... the other, not happening. Rocking the chipset and it comes right out? Not!! Can't get them to rock more than a 1/16 of an inch. Can't pry the edges, not replacing these, just trying to clean.

But, even though this is very f&^%$#*g frustrating, I would never buy a different machine or OS. Still mad as **** that my near pristeen machine is now not so much!! LOL !

May 6, 2016 2:39 AM in response to belldazar

I think this topic is close enough to my issue, so I hope nobody minds me bumping it up! 🙂


I just bought a used 2006 C2D 17" iMac. It wasn't expensive, so I'm not too vexed, but still...


I was able to get out the RAM modules that it came with, and stuck in 4 GB of some generic RAM sticks. They work GREAT! The problem is, I can't get the tabs to go back in. I'm too scared to force it. I'm afraid I'll break something. So right now the iMac is running flawlessly, but with the tabs sticking out and the RAM cover plate safely somewhere else.


This isn't my main machine, sort of a secondary Mac. I figure, since it ain't broke (yet) don't fix it! But I wonder, what could I do to get the tabs to go in? I also tried to see if I could pull out the 4 GB upgrade RAM and they seem stuck in there good. I'm crossing my fingers, hoping that nothing ever goes wrong with the RAM, because I have no idea how I'd replace it.

Pulling on tab doesn't eject RAM (27" iMac, mid-2010)

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