Q: Moved desktop to new location in home, can't connect to internet
Quick bit of background- I was using a _PowerMac G4_ downstairs in my house with a _2Wire (wireless modem)_ connection. Upstairs, I had a PC also on the 2Wire. Both connected to the net just fine.
A couple of days ago, the PC died, so I moved the PowerMac upstairs to where the PC was. Now, I am unable to pick up the internet using the 2Wire attachement. The message that I get is: +"Safari could not log in because you are not connected to the internet."+
The other thing that I noticed is that I do not have the AIRPORT icon in the top right of my monitor. Instead of the three or four curved lines, one beneath the next, I am seeing an icon that looks like a telephone receiver. The impression that I get is that either AIRPORT is turned off or that the computer doesn't recognize that it has it installed.
I've tried all of the normal HELP routes:
+- Restarting the modem+
+- Going to Apple icon -> System Preferences -> Network -> (when I get this far, AIRPORT is not listed in the left-hand column as an option, nor is it listed in the drop down for CONFIGURATION).+
+- I click on ASSISTANT but, although AIRPORT is listed, I can't select it as one of the options.+
I tried SBC Yahoo U-verse tech support but they don't have a lot of training with Apple products so I didn't get very far with them.
I recall, when I first placed the G4 in its original location, I had a similar problem. I was able to resolve it through U-verse tech support after a bit of time. I wish that I could remember the details, but I think that it had something to do with the version of OS X that I had not recognizing AIRPORT and having to perform some sort of cheat. (For the heck of it, I tried U-verse support a couple of times hoping that maybe the next tech that I got might know about this issue, but no luck so far).
Does anyone have any ideas or suggestions?
*PowerMac G4*
*OS X 10.5.8*
*Wireless Connection through 2Wire Gateway 3800 HGV-B modem*
A couple of days ago, the PC died, so I moved the PowerMac upstairs to where the PC was. Now, I am unable to pick up the internet using the 2Wire attachement. The message that I get is: +"Safari could not log in because you are not connected to the internet."+
The other thing that I noticed is that I do not have the AIRPORT icon in the top right of my monitor. Instead of the three or four curved lines, one beneath the next, I am seeing an icon that looks like a telephone receiver. The impression that I get is that either AIRPORT is turned off or that the computer doesn't recognize that it has it installed.
I've tried all of the normal HELP routes:
+- Restarting the modem+
+- Going to Apple icon -> System Preferences -> Network -> (when I get this far, AIRPORT is not listed in the left-hand column as an option, nor is it listed in the drop down for CONFIGURATION).+
+- I click on ASSISTANT but, although AIRPORT is listed, I can't select it as one of the options.+
I tried SBC Yahoo U-verse tech support but they don't have a lot of training with Apple products so I didn't get very far with them.
I recall, when I first placed the G4 in its original location, I had a similar problem. I was able to resolve it through U-verse tech support after a bit of time. I wish that I could remember the details, but I think that it had something to do with the version of OS X that I had not recognizing AIRPORT and having to perform some sort of cheat. (For the heck of it, I tried U-verse support a couple of times hoping that maybe the next tech that I got might know about this issue, but no luck so far).
Does anyone have any ideas or suggestions?
*PowerMac G4*
*OS X 10.5.8*
*Wireless Connection through 2Wire Gateway 3800 HGV-B modem*
PowerMac G4, Mac OS X (10.5.8), 2Wire Gateway 3800 HGV-B wireless connection with U-verse SBC Yahoo
Posted on Apr 4, 2011 11:19 PM