question mark folder when i startup?

When ever I start my computer I get the white screen and rather than the apple logo appearing, I get a grey folder with a question mark in the center of screen. My computer will not start up, it will sit at the white screen and flash the question mark folder. My computer is a 2008 white mac book. Please help!

Message was edited by: worth1090

Mac book

Posted on Apr 5, 2011 8:14 AM

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82 replies

Apr 25, 2012 9:16 PM in response to jdelgado13

The only way to avoid such headaches is to have a good backup.

If you do not regularly backup your data, you may see the result.

One solution is to take out the disk, put it in an external case, and try to recover what may be recovered, this depends on the disk. Disk Drill is a free app for recovering files, there are specialized shops for this, but for beautiful sums. A happy end would be to just have some bad contacts of the disk, in this case recovery will be of course easy if you place the disk in an enclosure.

If this sounds too difficult to you, try to find someone who may help.

May 24, 2012 11:17 AM in response to mberardinelli

hi. i stupidly went into my hard drive, after backing everything up, and put all my files in the trash to try and empty my computer. i then turned my computer off (also stupidly) and when trying to turn it back on it goes to the white screen and switches between a picture of the apple then a folder with a question mark and then a circle with a line through it. i think this is because i put the necessary startup files into the trash. is there any way to reinstall those files?

Jul 1, 2012 7:12 AM in response to Cattus Thraex

i took the hard drive out and plugged it into my newer macbook pro. I used the disk utility and repaired and verified it and it said it was all ok. so i plugged it back into the mid 2010 mac and used the disk ultility and the hard drive showed up this time. so i restarted the computer without the cd and i am still getting that folder with a question mark.

Jul 9, 2012 5:59 AM in response to worth1090

I am having this ? Folder problem as well. I tried all of these things and none of them helped except the repair disk option. It recognized my hard drive but when I hit repair disk after about three seconds it says:

invalid node structure. The volume macintosh HD could not be verified completely and then it says error: Disk utility can't repair the disk.

I've tried like 30 times now and it says the same thing every time.will somebody pleeease help!?

Jul 9, 2012 6:04 AM in response to bhosk1

In the overwhelming majority of cases when ? shows up at boot = disk must be replaced.

In rare cases, it may mean a bad contact, which means the disk is good, but the contacts must be cleaned. Also in rare cases, the system is corrupt.

Therefore, you have three basic causes, briefly described above. The easiest way is to install system unto an external disk or even flash drive, if 16 GB or more, 8 Gb or less do not suffice. If an external disk is OK, then you may proceed with checking whether a bad contact is the cause or the whole disk. Take it step by step, there cannot be a clear and safe solution without taking it gradually.

Jul 9, 2012 2:52 PM in response to Cattus Thraex

In my case what happened was the cable from the hard drive to the logic board is bad. At least that is the next step. The first step is replace the hard drive because in most cases that is the first step. If it still does not recongize the hard drive then it could be the wire to the logic board which is the step i am on now. The last step is getting a new logic board put in. These steps came directly from the apple store when i went in to ask what i needed.

Oct 12, 2012 10:46 AM in response to mberardinelli

flashing ? in a folder on my kid's MacBook.

tried resetting PRAM, same result.

tried booting in safe mode, same result.

tried booting holding apple button, same result

tried booting in target disk mode, appears to work. shows up in system profiler, but nowhere on desktop (external devices are checked). tried a different cable. tried a different desktop computer. tried hotplugging. all same result.

tried booting up using various versions of OSX disks. all self ejected

interestingly, a disk in the MacBook drive does show up on the desktop, just not the hard drive.


any idea on where to go from here? thanks in advance.


Steve

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question mark folder when i startup?

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