See if you can find the loops through http://www.apple.com/download/
Software update can get clogged up sometimes. Sometimes repairing permissions fixes it. Sometimes making sure the hard drive isn't too full fixes it. Sometimes checking on your internet connection fixes it.
I just ran into this and managed to solve it, but it was a pain. Here's my situation:
- New iMac 27 inch
- Used Migration Assistant to transfer all user accounts, user files, and applications off of an older (late 2006) iMac that had been upgraded to Snow Leopard and iLife '09
When trying to install the full set of Apple Loops and Software Instruments, I got the infamous "run Software Update but nothing ever downloads" problem. After doing a lot of looking on these boards and elsewhere, I decided to uninstall GarageBand '11 and reinstall. Uninstalling GarageBand '11 is a pain too; here's what I did:
- Deleted GarageBand from the Applications folder
- Deleted the /Library/Application Support/GarageBand folder
- Deleted the /Library/Audio/Apple Loops/Apple/Apple Loops for GarageBand folder
- Deleted anything related to GarageBand in /Library/Receipts
- And everything in ~/Library/Application Support/GarageBand (this is optional I think)
I then reinstalled GarageBand from the second install disk that came with my new computer, fired up GarageBand, and downloaded the recommended update. Finally, I opened up a new Loops project; in the Loops Browser, selected one of the missing loops; got the "run Software Update now or later" dialog, and said "Later"; quit GarageBand. Finally, I opened Software Update, and lo and behold! the near-mythical GarageBand Loops and SW Instruments update was there, all 1.2 GB of it!
I wish that Apple would come out with a patch for this, but in the meantime, if you're situation is similar to mine (upgraded GarageBand '11), you might try the deinstall / reinstall route and see if it works...
Hello and thanks for your feedback.
Actually, my problem has been solved (although I'm not sure how!), but now I have another problem: I have all the mssing loops twice! I also have the app showing me that it's still missing them, meaning I have three lines for each loop, one showing they're not there and two underneath showing they're there, twice! Would you happen to know how to solve that now?
How do I delete all the extra loops and the lines showing they're not there?
Okay, problem solved.
This is what I did:
- I uninstalled Garage Band completely with the aid of an app-remover.
- I re-installed through the app store.
- I clicked on one of the missing loops. The software update engine identified correctly that it's mssing the loops and is currently downloading them.