Same issue here. Got it for my dad last April. Every time he tried to use it at his home with his Mac he couldn't connect via Home Sharing. I'd come over to troubleshoot and couldn't either. Eventually after 9 months of this I took it home when I got an HD tv. I had been using it with NO ISSUE since April 2012. Last Saturday morning I turned it on and ever since Home Sharing has been broken. I've followed all of Apple's on line suggestions and even took a cross-border trip to the Apple Store in Michigan where they did a hard reset to it last night. It worked this morning for 5 minutes. I came home from work today, got 5 more minutes out of it and have been struggling ever since---insane. AND I'm 3 weeks past the warrany on it. Not happy at all.
I am having the problem of every 15 minutes I have to close my Itunes and restart it to be able to watch a movie on my Apple TV2. I was hoping that this last update would have solved the problem but to no avail Help Please
I have my Mac on my WiFi network and my Apple Tv2 directly hard line into my modem and still the same issue
Everything was working, until this evening. I have 2 MacBooks (late 2008, late 2009), a first generation iPad, and a 3rd gen ATV. Starting this evening the ATV sees neither of the MacBooks, the two MacBooks see each other, and the iPad sees everything. Frustrating. I have reset everything, including a full 'Restore' (factory reset) of the ATV. The situation does not change - ATV seems lost. I can use AirPlay to stream to the ATV, so network is not the issue. Just Home Sharing is dead for the ATV.
1 MacBook and the ATV are wired to the LAN, the iPad and the other MacBook use WiFi.
Apple still has not fixed this problem with ATV Home Sharing with computers. I also lost Airplay with the latest update, not good!
Please report to Apple at http://www.apple.com/feedback/ If we bombard them, maybe they will listen.
At least now after that last "fix" my ATV will hook up to Netflix, movies, etc BUT I have to restart every time I switch to another input,then back to ATV or if I don't use it for a minute or two. A huge PITB!!!
i really do want for it to work with my iMac/Home Sharing and I really want Airplay to work.
Airplay used to work, which was great, no longer needed the connectors and cable to mirror my iPad on my TV but sadly that awesome feature was short lived.
I have had the same issue, and have come up with a "satisfactory" solution when ATV drops home sharing. I have noticed that every time my home sharing drops, when I go into Network Settings on my Mac, I notice that the ethernet which connects my mac is green (as in connected), but my wifi/AirPort (which connects ATV) is Orange, saying it has a Self Assigned IP. If i select wifi/AirPort, and press the Turn Wifi/Airport Off button, wait a couple of seconds and then press Turn Wifi/AirPort On, it reconnects to my network, and the status changes to green.
This has given me 3 or 4 days of uninterrupted connection to home sharing at a time, from the original 10-15 minutes of connection. It has also enabled me to watch my ATV without losing the plot in frustration, after trying almost everything in my modem settings. I hope this helps you resolve your issue as well.
The odd occasion in the last 6 months where this hasn't worked, I have, in this order, resolved the issue by:
- pressing the reset button on my modem, or
- resetting ATV through its on screen menu, or when really frustrated, pulling the power cable and placing it back in.
Hope the Self Assigned IP issue resolves this very frustrating situation for some of you.
Look, I'm sorry if this seems ungrateful - all of this 'IT Crowd' tampering with network preferences may well be useful to some, but I can't help thinking that it's just an apoligists smokescreen for the REAL issue, which to anyone of any common sense is:
IF APPLE HAVE MADE CHANGES WHICH HAVE UNIVERSALLY BALLSED UP HOME SHARING, WHY DON'T THEY JUST QUIETLY AND SWIFTLY UN-BALLS THEM UP TO THEIR FORMER FUNCTIONAL STATE?????
OR ADMIT THAT HOME SHARING WILL NEVER WORK AGAIN!!!!!!!!!!!!!!!!!
It really is that simple.
The real tragedy is that, out of the tens of thousands of pounds I've spent with Apple over the last 20 years, it was a relatively insignificant £99 product that made me realise that they were not only fallible, but incompetent and cynical too. I have spent most of the last 20 years vehemently evangeliscising on how the company is nothing of the sort, even when it was was on its arse in the mid 90s.
I hope that this seemingly minor piece of poor customer service was worth it for you, Apple. Because until you show a smidgin of humility in admitting this problem, I will preach your gospel no more.
And just remember, there are MANY more like me upset about this.
I share your frustration on this topic, and as a fellow user who has invested heavily in the Apple ecosystem, I find it totally unacceptable that something which has upset so many users has gone without comment from Apple for such a long period. There are many more threads on this topic, some many pages longer than this thread. I am pretty sure I have read them all in frustration.
This is the product that makes me fume when I hear people say "Apple just works", because this obviously doesn't!
The fact this issue wasnt addressed with the release of ATV3 was equally frustrating.
I only object to being called an apologist (and slightly less put out by being part of the IT Crowd). I am just a person who likes to enjoy the one free hour a day that I get not having my ATV constantly bomb out on me. I have come up with a workable solution for my home setup after months of trudging between my mac and tv hoping like **** that random actions would stop this frustration, or that Apple would announce a fix. Neither happened, and I have been pleased in recent months that this solution works for me.
I only share with this forum in the hope that other "normal" people who have shelled out their cash for this product can possibly find some relief from this issue.
@BrenLefe, This doesnt cause mine to drop out, but unable to advise whether that is the cause. Assuming you are connected by wifi or Airport, i would check System Preferences ==> Network ==> WiFi or Airport. If this has an orange indicator light and says it has a self assigned IP, there is a button that says Turn Wifi (or airport) off. press that, then press it again to turn wifi on. Once it picks up your network again, your library should be restored again in home sharing.
That works for me, but would be interested to know if it works for others.
After commenting and following this issue for months with growing increasing disappointed - yesterday I got an update from Apple on both my iTunes and iTv - I think the guys at Apple have been listening
In the two days - no dropouts - at last I have the product I bought
I don't know what they did but it is working prefectly
Thanks - I hope it lasts
i'm jealous Joe... i'm still having the same problems, even after the update. My aTV still drops the network. It seemed to be okay as long as something was playing, only dropping when nothing was streaming. But just now, it dropped in the middle of a YouTube video.
Back to the drawing board for me i guess...