2322 Views 3 Replies Latest reply: Apr 10, 2011 7:10 PM by Joseph Kriz
She has a 2nd generation 8GB iPod Touch as they never made a 3rd generation 8GB model.
Try Restarting and Resetting...
I would also advise you to take a look at and read the iPod Touch User Guide.
It explains how to Restart, Reset, Restore........
1. *Restart iPod touch:* Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPod touch. To turn iPod touch back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you can’t turn off iPod touch or if the problem continues, you may need to reset iPod touch. A reset should be done only if turning iPod touch off and on doesn’t resolve the problem.
2. *Reset iPod touch:* Press and hold both the On/Off Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
For more troubleshooting suggestions, see Appendix B, “Support and Other Information,” on page 214.