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Memory slot utility keeps popping up: Mac Pro 2009 quad

I recently added 2 x 4GB of OWC RAM to my Mac Pro 2009 quad, so that I now have 10GB of RAM (slots 1 & 2: 4GB; slots 3 & 4: 1GB). On booting up (after adding the new memory), the Memory Slot Utility popped up reassuringly, saying that the memory had been correctly installed. The problem is that it keeps doing so each time I boot the machine. I searched and found one other post - unanswered - that described the same problem.

Does anyone know how to stop this from happening?

2.66 GHz Quad-Core Intel Xeon, Mac OS X (10.6.2), 10 GB 1066 MHz DDR3 RAM

Posted on Apr 12, 2011 1:37 AM

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Posted on Apr 12, 2011 5:19 AM

There are two reasons that message can keep popping up:

1) your memory size keeps changing because your memories are failing.

2) The message also indicates something about "notifying your System Administrator". Readers have said that logging in with an Admin username, and seeing and dismissing the message, allows the Utility to decide that the Admin has been notified. Then it stops putting up the message.
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Apr 12, 2011 5:19 AM in response to Manas Rao

There are two reasons that message can keep popping up:

1) your memory size keeps changing because your memories are failing.

2) The message also indicates something about "notifying your System Administrator". Readers have said that logging in with an Admin username, and seeing and dismissing the message, allows the Utility to decide that the Admin has been notified. Then it stops putting up the message.

Sep 16, 2011 3:03 PM in response to Manas Rao

I tried enabling root user and it didn't work. My solution: delete Memory Slot Utility from CoreServices. Worked like a charm. Not the elegant solution I was hoping for, but it works. If anyone has more details on the root user solution that i might have missed i'd be happy to try it. Of course I saved MS Utility to another HD, so i can copy it back anytime.

Sep 22, 2011 11:44 AM in response to X423424X

X423424X-


Your advice directly above is inaccurate and may be hazardous.


Logging in as an Admin user was supposed to be all that is required, and the poster you replied to had already made it work that way.


The users who could not make this work without resorting to Root were few, and the problem may have been limited to certain configurations or certain versions of Mac OS X.


Most Users should not need to enable or use Root for anything. Susggesting it is needed for mundane activities is not correct, and may open your Mac to abuse.

Sep 22, 2011 11:58 AM in response to Grant Bennet-Alder

Your advice directly above is inaccurate and may be hazardous.


Logging in as an Admin user was supposed to be all that is required, and the poster you replied to had already made it work that way.


Bull... I've believe I've gone through this discussion with you before and I'm not going to do it again. If people want to listen to your paranoia then fine. If others want to take the few minutes just to see if my method works then fine too.


[I'm out of this discussion at this point.]

Sep 22, 2011 12:00 PM in response to X423424X

I would have to include a disclaimer,


"There is a problem with the Memory Slot Utility" and the work-around, while it works, you should not have to use a root user account to do so, until it is fixed, this is the best we know and have learned from school of hard knocks and lots of errors and failures."


And it likely won't be fixed on existing Mac Pro models, not via OS Lion only, not from firmware update which is where it needs to be patched.


It may be linked to a specific EFI firmware version, but that piece of information hasn't been nailed down or pursued to know.

Oct 27, 2011 9:09 AM in response to The hatter

Adding some data points:


Mac Pro 6 core (5,1). Upgraded from 3 to 24 GB using OWC 8 GB DIMMs. Starting with OS 10.6.8, experimented with a couple of installs of Lion on separate partitions. One of the OWC DIMMs started to get flakey, generating the Memory Slot Utility message, which was actually a warning that my now 16 GB of RAM was in the correct slots. Same message on all three partitions appeared once. OWC promptly replaced the DIMM (remarkable customer service), new DIMM worked and am now back to 24 GB.


However, Memory Slot message appeared once in Snow Leopard and one of the Lion partitions but continues to appear in the other Lion partition. EFI firmware version should be the same across all partitions. Am running as Admin.

Memory slot utility keeps popping up: Mac Pro 2009 quad

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