Frozen iBooks App

Question

Level 1

9 points

Frozen iBooks App

I was loving my iBooks until the latest update. First it dumped off all of my books although thankfully I could re-sync them from iTunes. Now the app is frozen - unable to read the books, unable to get into the Store. I note that some others have had similar problems dating back to mid-March and no one has been able to assist, it would seem.

I've tried downloading the app again but to no avail. Please Apple, come on......... no iBooks, no buy books!

iMac G4 Flatscreen 800mhz, Mac OS X (10.6.7), 3GB 667 MHz DDR2 SDRAM/2.4 Intel

Posted on Apr 13, 2011 7:42 AM

Reply

Answer 1

Apr 14, 2011 5:39 AM in response to et_london

I am experiencing the exact same issue and am on the verge of calling the support line. The app is frozen in place in the iBookstore. I can quit the app and everything else on the device works fine but I cannot navigate through the store or even get back to my library to access a book that I have already purchased.

Does anyone have any suggestions?

Thanks!

Reply

Answer 2

Apr 14, 2011 6:20 AM in response to Alex Rohrs

I have discovered a solution to the issue with the iBookstore.

Reboot the device by holding down the Home button and the on/off switch at the same time. Continue to hold past the point where you will be prompted to "slide to power off" until the screen goes blank. At this point the device should reboot. If it doesn't hold the on/off switch for a second and the Apple logo should appear signifying a restart.

Once the device restarts you should be able to successfully navigate through iBooks again.

It worked for me.

Good luck!

Reply