5 Replies Latest reply: Jan 2, 2012 8:10 PM by michaelfromslidell
Frederick J Montgomery Level 1 Level 1
Syncing between MS Outlook and iPhone4 Contacts and Calendars does not work. Is there a fix for this? Music and videos sync, but anything related to MS Outlook 2010 does not.

Help! Any fixes or suggestions. I want to keep my iPhone4 and not toss it.

Computer OS: Windows 7 64 bit, MS Office 2010 Ver: 14.0.5128.5000 (32-bit. iPhone4 Version: 4.3.1 (8G4).

ASUS Laptop, Windows 7, MS Office 2010
  • Frederick J Montgomery Level 1 Level 1
    **iPhone4 and MS Outlook 2010 is now working**. Not perfect, but I have a way to make it work. 1. Reboot the computer 2. Turn off the iphone and turn it back on. 3. Do Not start MS Outlook! 4. Start iTunes and initiate the sync.

    After the sync is completed, verify the data. It worked for me. Another thing I tried was to sync while Outlook 2010 was running and the sync did not work. I then closed MS Outlook 2010 and tried the sync again and it worked. So, I guess the most important thing is too make sure Outlook is not running while you are attempting to sync. Must have something to do with file locking and not record locking. I don't know, but at least I have a working sync finally!
  • Frederick J Montgomery Level 1 Level 1
    Key is to close MS Outlook 2010 prior to attempting a sync. Sync only when Outlook is not running. The sync worked for both contacts and calendars.
  • Chip from Daystar University Level 1 Level 1

    My life and contacts are in the hands of MS Outlook 2010. I need to get a new smart phone that will sync with Outlook. I was shocked to see that Windows Phones running Windows Mobile 7 and having the latest version of MS Office Mobile WILL NOT sync contacts with MS Office Outlook 2010 running on one's PC. There is a very limited work around using a Hotmail account, but it will only work with a relatively small number of contacts (I have 3,500!).


    To what extent does the iPhone 4 sync using the procedure you outlined above? Does it sync 100% of all info in your MS Outlook contacts? For example, does it sync "Categories" and "Groups" information? Also, does the sync work both ways? I.e, does a new or updated contact in one device update the other, regardless of whether the change was originally entered into the iPhone 4 or the computer on which one has MS Outlook 2010?






    MS Office 2010 Professional running on HP computer with Windows 7 64 bit and 8 MB of RAM.

  • micadan Level 1 Level 1

    Hi, I'm not sure how you got it work, because I sure can't. I also have Windows 7, and iPhone4 and MS Outlook 2010, but even with Outlook closed it doesn't give me the option to sync in iTunes.  Any ideas? Anyone?


    Thanks in advance!

  • michaelfromslidell Level 1 Level 1

    I have the same problem: MacBook Pro late 2011 running Office 2010 Outlook for Mac.  iPhone 4 w/32GB.

    I can sync music, but not calendar.  Only option is iCal.

    I used to sync iPhone to a PC running Outlook.