1 Reply Latest reply: Apr 15, 2011 4:47 PM by rdcinsf
ZMcD Level 1 Level 1
My iPhone 4 (GSM; AT&T) just had the first major problem that I have ever encountered with my iPhone. While updating my phone to iOS 4.3.2 from an iMac (early 2006; Snow Leopard 10.6.7/iTunes 10.2.1), it hung on the update screen for 30 minutes, locked up, and could not reset or shut down. When I tried to plug the frozen iPhone back into my Mac, it wouldn't connect to iTunes at all - the iPhone was completely frozen.

I also own an iPad, and it updated to iOS 4.3.2 without any issues whatsoever.

Has anyone else experienced this problem when updating their iPhones to iOS 4.3.2?

iPhone 4 (GSM), iOS 4, iPad (Wi-Fi)
  • rdcinsf Level 1 Level 1
    Yes this happened to me as well.
    I went to download the new software today and my iphone4 froze.
    I have the white apple on my screen ( when you turn on your phone) it has not gone away. its been almost an hour now.
    I pressed the top button and the home button at the same time like apple support said to do. the white apple disappeared and reappeared a few seconds later.
    i dont know what to do !!