2227 Views 1 Reply Latest reply: Apr 15, 2011 4:47 PM by rdcinsf
Yes this happened to me as well.
I went to download the new software today and my iphone4 froze.
I have the white apple on my screen ( when you turn on your phone) it has not gone away. its been almost an hour now.
I pressed the top button and the home button at the same time like apple support said to do. the white apple disappeared and reappeared a few seconds later.
i dont know what to do !!