5 Replies Latest reply: Jul 18, 2011 1:06 PM by AnaMusic
an2nyb Level 1 Level 1 (0 points)
my iphone4 won't turn on. i tried connecting it to my pc and also tried charging it. nothing happens. it was working fine for 5 days.
  • sdc01 Level 1 Level 1 (15 points)
    I hate to state the obvious but I guess you should probably bring your iPhone to an Apple store.
  • an2nyb Level 1 Level 1 (0 points)
    this would be the second time I had to bring my iphone to the center. the 1st one they replaced it because it had no sound. and now this....
  • .M@ Level 1 Level 1 (0 points)

    Go ahead and give it a hard reboot.

     

    Hard Reboot:

         Hold Sleep/Wake and the Home button until the Apple logo appears and see if that resolves your problem.

     

    If not, go ahead and schedule an appointment with a Genuis at the Apple Store.

  • Bay85 Level 1 Level 1 (0 points)

    Thank you SOOOO much for this post. My very new iPhone4 shut off today for no reason at all and would not turn back on. I was panicking and tried everything I could think of. I obviously did not know about this hard reboot - Thank You Thank You for posting this information - It Worked!

  • AnaMusic Level 9 Level 9 (57,070 points)

    Hi,

     

    Try this first before going to the Apple Store...

     

    It may Fix your issue...

     

    Reset of the Phone...

     

    Turn the Phone Off...

     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

     

    The Apple logo will Appear and then Disappear...

     

    Usually takes about 10 - 15 Seconds...

     

    Turn the Phone On...

     

    If that does not help... See the Information in these Links:

     

     

    1) Device Not Recognised

     

    For PC

     

    http://support.apple.com/kb/TS1538

     

     

    2) Device Frozen

     

    http://support.apple.com/kb/ts1445

     

     

    Cheers,