i just got my ipod shuffle for christmas, i've put a whole heap of songs in it but it just wont play everytime i press play, it just amber-green-amber-green but does nothing... does anyone know what that means?
Apple is not responding either by phone or website; so spent 2 days reading these discussions to make my 9-year old daughter's new shuffle work. This thread covers lots of different paths. But trying for 2 days straight in a variety of order strategies, found the discussion advice is basically sound that: 1. you need to start over and re-install to factory specs with the cd that came with the ipod; THEN 2. It seems as important: use the June 15th 2005 updater, and keep refusing the 11/l7 one, as somebody else noticed.
It takes a couple of times to re-install with cd: shut it all down, uninstall, shut it all down, then install. Then, update with June. Anyway, that seems to be what made this work FINALLY. Really, have spent the better part of 2 days...
Yes, Apple should have better service (any service?) even for the small stuff (that's what most people start with!)