Internal Failure Error Message 0x80040707 Accses Denied - Help!

I loaded up iTunes and it installed perfectly, i uninstalled it and tryed re-installing it and now its stoped working. It stops near the begining and pops up saying
Internal Failure
Error Message: 0x80040707
Description: -
and the next pop up says
Accses is denied

Please can you help as i only just got my iPod today!

Thanks
FRISC0

iPod 60GB, Windows XP

Posted on Dec 25, 2005 1:36 PM

Reply
4 replies

Dec 25, 2005 2:21 PM in response to dtji

Yikes! I am seeing more of these errors pop up on this board. Ok, first of all, this error means there is a missing or invalid path in the registry. These registry entries need to be fixed in order for the installation to complete successfully.
Let me know, which Windows OS are you using? I can help you but the fix is OS specific.

Dec 25, 2005 2:35 PM in response to Rachyl

NM, i see you have XP now.
Ok, here is what you need to do:
1.Click Start > Run.
2.Type Regedt32.exe. Click OK.
3.Locate the key HKEY LOCALMACHINE\SOFTWARE\Microsoft\Windows\Current Version\Explorer\User Shell Folders
Check to see if this key contains (at least) the following values in the Name and Data columns
-Common Desktop %ALLUSERSPROFILE%\Desktop
-Common Programs %ALLUSERSPROFILE%\Start Menu\Programs
-Common Startup %ALLUSERSPROFILE%\Start Menu\Programs\Startup
-Common Start Menu %ALLUSERSPROFILE%\Start Menu

If any of these keys are point to an invalid path, the installation will fail to properly install. For example, if the Common Desktop pointed to %ALLUSERSPROFILE%\Start Menu\Programs instead of %ALLUSERSPROFILE%\Desktop, the installation may fail. Follow the instructions in If a key is pointing to an invalid path section above to create a valid path. refer to this article http://consumer.installshield.com/kb.asp?id=Q108167#invalid

If a key is missing, follow these steps to create it:

1.Right-click in an empty area of the right pane and select New > Expandable String Value
2.Type the name of the missing key, for example, Common Programs.
3.Right-click the registry key you just created and select Modify.
4.In the Edit String dialog, type a valid path in the Value data field (see the figure of the Edit String dialog above.)
5.Restart your computer.

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Internal Failure Error Message 0x80040707 Accses Denied - Help!

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